Exporting certain orders to a csv file

I do some drop shipping and the company is now asking me to send the orders in via CSV files or an excel file. I know that you can put all your orders in a C...
  • Starr Hill
  • 0 votes
  • 0 comments

Metrics for Error Rate

Could you please build something into the reporting for Error Tracking & Reporting? Perhaps a report where you can see returns, split shipments, and duplicat...
  • Jackie Cooper
  • 0 votes
  • 0 comments

CLEARED Filter for SE Shipment History

I'd like to be able to filter my shipment history to show cleared orders.  This filter would fit well in the Status group.
  • Charles Strusz
  • 2 votes
  • 0 comments

Branded email templates

Allow us to create more than one branded email template so we can use this feature for other stores. Right now we can only use this for one store because the...
  • Joe Skinner
  • 1 vote
  • 1 comment

Duplicate orders fix

When a customer buys on the website and other stores like amazon at the same time. Be able to merge them and sent the tracking number to both platforms.
  • Sales Department
  • 1 vote
  • 0 comments

Seeing past history of customers

So we can easily check for mistakes or other problems of his history. Really useful for Amazon
  • Sales Department
  • 0 votes
  • 0 comments

Syncing Older On-hold Order from Woocommerce

I use WooCommerce for my wholesale website. A number of my customers place orders to be invoiced and paid at a later date. These orders are made with the On-...
  • Courtney Kelley
  • 1 vote
  • 2 comments

Reinstate Cancelled Account

I am trying to reinstate a cancelled account and can not figure out how.  I have looked through the forums and nothing.  Please help. 

Closed for comments

  • NATALIE ESTES
  • 0 votes
  • 1 comment

Need to be able to search with Ctrl+F on "Shipment History" page. Please!!

I regularly need to search recipient's names, then select and group them so that I can send them to "print label" page together.  Then my colleague can print...
  • Malamalee Vanbelle
  • 1 vote
  • 1 comment

UPS World Wide Economy Support

Hello, We would love to be able to ship via UPS World Wide Economy.   If this is something that can be added, I'm sure many would benefit from it. Thanks! 
  • Shipping Station 1
  • 0 votes
  • 0 comments

Comment line on the labels

It would be helpful to have a line on all label formats for shipper use. This would allow local delivery instructions such as "use back door", "gate code 123...
  • Sheryl Mandirola
  • 2 votes
  • 0 comments

add Tags or Categories to picking lists

It would be beneficial for us to be able to have a product Category or product tag print on the picking list. large orders often include products from multip...
  • Nick Williams
  • 1 vote
  • 0 comments

UPS Surepost to Puerto Rico, U.S. Territories and to U.S. Post Office Boxes™ and APO/FPO/DPO addresses.

Hello, Can we please get UPS surepost as an additional shipping option to Puerto Rico, U.S. Territories and to U.S. Post Office Boxes™ and APO/FPO/DPO addres...
  • Craig Roberts
  • 1 vote
  • 0 comments

FedEx International Connect Plus

Please enable this feature on ShippingEasy as soon as possible. It is live on our (Shopify) website. We cannot ship via FedEx on there so we are currently fo...

Provide 2 Factor Authorization on User Web Login (2FA)

Need to provide a user account level option to enable 2-Factor Authorization (2FA) for users accessing the Web login.   There is no category for "Feature Req...
  • BE Admin Login
  • 0 votes
  • 0 comments

Collapsing Filters

Is there a way to collapse the filtered products when you are view certain filters that you have set up? We have a lot of different products and because of t...
  • Nicole Hadley
  • 0 votes
  • 0 comments

Timetable for integration with BackMarket?

Still looking for seller account integration with Backmarket.  Backmarket works with Shipstation, a sister company opf Shippingeasy, but I would prefer not t...
  • Donald Stotts
  • 0 votes
  • 0 comments

Label Image

The "Label Image" option in "Actions" under Shipment history is disappeared.    We need this function as some website (ebay) won't allow you attach return sh...
  • shipper work
  • 0 votes
  • 0 comments

Show Whether or Not an "International Tax ID" Was Entered for a Shipment

Quite often, a shipper is concerned that they might have forgotten to enter the International Tax ID (VAT, IOSS) before printing the label.  Once the label i...
  • Brigette Almizyed
  • 3 votes
  • 0 comments

Can't Connect to WooCommerce

Just created a new account and I am getting an error of "Error: cURL error 28: SSL connection timeout." every time I try "approve" the connection to my WooCo...
  • JIMMY OWEN
  • 1 vote
  • 1 comment

Add order # to UPS Surepost

Currently, labels printed using UPS Surepost does not show the order #. We print 15-20 labels at a time, and there is no way to tell which label belongs to w...
  • Sultan Alfuraih
  • 0 votes
  • 0 comments

Real-Time Shipping Quotes 2-way Integration Needed

ShippingEasy does not send real-time shipping quotes back to ecommerce platforms so that they can charge the correct $shipping to the customer.This is a majo...
  • Winston Kao
  • 0 votes
  • 0 comments

Commercial Invoice Customs Form Sale Price

This is in regards to international sales. When products are sold at a sale price the commercial invoice does not reflect the sale price. The customer is the...
  • Joe Skinner
  • 1 vote
  • 0 comments

Intl Large Envelope/Flat - Merchandise

I attempted to ship small merchandise from USA to Australia today. Selected USPS-One Balance and Intl Large Envelope/Flat - Merchandise from the drop down li...
  • Dennis Sadowski
  • 0 votes
  • 0 comments

dry ice option

please add dry ice option!!! 
  • Jacky Quattrone
  • 0 votes
  • 0 comments

Add a Shipment History easy button, same as your new Shipping/Create Label button

Hello, can we put in a request? The same way you the new "Create Label > New Label / Return Label" button and pop up on the left side Shipping menu...can you...
  • Admin Admin
  • 0 votes
  • 0 comments

Assigning Orders to Manual Stores

I have multiple manual stores, which I only ship to infrequently. I'd like to be able to add a manual order using the drop down "Add Orders" > "Add Manual Or...
  • Courtney Kelley
  • 0 votes
  • 0 comments

Allow user data from Store integration to replace existing INV, PO, REF, DEPT on FedEx/UPS Shipping Label

This request is similar to: https://support.shippingeasy.com/hc/en-us/community/posts/4407618337307-add-the-additional-line-for-the-customer-reference-number...
  • Dean Warner
  • 1 vote
  • 0 comments

Complete Shipping Report Export - Problem

When running the Complete shipping report the input for the Length, Width and Height of the box are rounded to a whole number.  Using USPS (flat rate Green) ...
  • Chester Mills
  • 0 votes
  • 0 comments

Providing Dimensions in batches

When batching priority orders with different dimensions, the items dimensions are not autofill for those items and it seems as dimensions are omitted. Could ...
  • Cuong Everyday
  • 0 votes
  • 0 comments