USPS non delivery, lost, whatever mail, slooooow mail.

We  are having a steady number of USPS non delivery, lost, whatever mail, slooooow mail.   Understandable to some degree.  In the last 6o days we’ve lost som...
  • JOE GASPER
  • 0 votes
  • 2 comments

Error 32 when trying to log in

I have been trying to sign into my ShippingEasy account all afternoon but when I click the sign-in button, I receive an error displaying: Error code 32 The p...
  • Laura Owens
  • 0 votes
  • 1 comment

Blacklist Feature

I would be great to have a blacklist feature built into Shipping Easy.  A simple list that we could add to of customers names and address' that the system co...
  • Jacob Clayton
  • 0 votes
  • 5 comments

Uploading Orders via CSV

The mapping options for uploading orders from a CSV file do not include fields for the recipient's name/address that could be different from the buyer's name...
  • MICROCHIP COOKIES
  • 0 votes
  • 0 comments

USMCA Automated Creation within Ready to Ship page

We do many large/bulk international shipments, especially to Canada, and would love for the new UPS USMCA form to automatically populate for orders over the ...

Need Help canceling a shipment and double billed!

I purchased a label this morning and it does not reflect the amount I selected for insurance so I need to cancel it. 1. It does not show up in my history or ...
  • Lonny Jarrett
  • 0 votes
  • 2 comments

add Company field to search results for Global Search Feature

Please add Company to the list of fields that can be searched with the Global Search Feature (search box in upper right corner of every screen).
  • Kathleen B. Smith
  • 0 votes
  • 1 comment

SHIPPING RULE TO MARK RESIDENTIAL ADDRESS AUTOMATICALLY ON INVALID ADDRESS

Hi Development Team,  Only when an order is sent to ready to ship page is when we can edit and save as residential address. We need to a function to automati...
  • Michael Wang
  • 0 votes
  • 1 comment

Parse Custom Fiedl 1 in Magento

Extremely frustrated. ShippingEasy is already configured to receive "custom field 1" data with an order. This "custom_1" data is critical for automatically f...
  • Ammer Naber
  • 0 votes
  • 1 comment

Download event history

would love to be able to download the event history. Should be a feature so that one can sort and filter in CSV.
  • Nicole Hinterstocker
  • 0 votes
  • 1 comment

Ability to use different template for Amazon order by email address

I would like to either exclude all Amazon orders from my automatic shipping confirmation email or be able to create a template specific for Amazon. All Amazo...
  • Connie Albus
  • 0 votes
  • 1 comment

Abandoned Cart Emails for Woocommerce

ShippingEasy has been a great addition to our ecommerce operations. One feature we would really like to see added is integration with abandoned carts. This f...
  • Thomas Rybicki
  • 0 votes
  • 3 comments

Woocommerce - Update Custom Order Status After Shipment

Hi,I would like to request a feature to update orders to a custom order status after a label is printed and then once the order is delivered I know that you ...
  • Lee Vartanian
  • 0 votes
  • 2 comments

API Access to NEW (unprocessed) orders.

When fetching orders via the API, there's no way to get unprocessed (new) orders, and it would be VERY handy to be able to get these orders via this mechanis...
  • Charles Strusz
  • 0 votes
  • 1 comment

UPS International Customs Forms

Hello!! I've noticed with UPS international shipments there is a separate customs form that must be attached to the package in addition to the label.   Howev...

Closed for comments

  • Bobbie Cliffton Zlotnik
  • 1 vote
  • 2 comments

Google Shopping Integration

Shipping Easy needs to have a Google Shopping integration to process orders from Shipping Easy. 

Closed for comments

  • Sacha Hason
  • 0 votes
  • 1 comment

Supplier SKU searchable when making a PO

Some of our suppliers don't include our SKU on their invoice, so when we have an employee making a PO in ShippingEasy based off their invoice they are not ab...

Closed for comments

  • Breek Arms
  • 0 votes
  • 1 comment

Email Sign up Form Should be Customizable

The Email sign up form is nice, but we need it to be customizable.  If we are offering a coupon or something as a reward for signing up, there is no way to c...
  • Tommy Shiao
  • 0 votes
  • 2 comments

Restricting Access to Marketing Dashboard

I'd like to see a user permission option added to restrict user access to the marketing dashboard. Currently, there isn't admin ability to restrict a user's ...
  • Daniel Taki
  • 0 votes
  • 1 comment

integrate with the Tindie.com site

I use Tindie and process about 40 order once a week. Integration between shippingeasy.com and tindie.com would be a big advantage.   Currently the process is...

Closed for comments

  • Su Foreman
  • 0 votes
  • 1 comment

Bundle Icon / Column / Indicators

When looking at the list of products and when I expand product that have multiple variable, it would be very helpful if there was an icon or some sort of ind...

Closed for comments

  • Candice Dixon
  • 0 votes
  • 2 comments

Reports - Canceled Shipments

Hello! I generate reports on a monthly basis (Complete Shipping Report) and it's super helpful since I'm working with 40+ stores at a time! But unfortunately...
  • Andrea Demonakos
  • 0 votes
  • 3 comments

Remove SKU from PO and just display Supplier SKU

I have different SKU numbers for multiple reasons in my store. I do not want my supplier knowing these part numbers, nor do I want my customers on packing sl...

Closed for comments

  • Jonathan Yohay
  • 0 votes
  • 2 comments

Searching for product by name (rather than SKU) mostly doesn't work

I've been with ShippingEasy for about 5 years and I'm always thinking, surely with the next update the search will work! It seems like such a basic thing, bu...

Closed for comments

  • Jennifer Dziura
  • 0 votes
  • 5 comments

Request for Integration with CommentSold

Hi ShippingEasy! ShippingEasy has made so many important contributions to the success of our LuLaRoe business and we are coming to you with a request for ass...
  • John VanWinkle
  • 0 votes
  • 7 comments

Map Shopify Tags to Fields in Shipping Easy

  We have a Shopify store that is integrated to Shipping Easy, and on our pick list it shows a column for warehouse bin.  I can see in your hel...
  • GENA HESTER
  • 0 votes
  • 3 comments

UPS Custom Label (With Item Name or SKU)

There needs to be a way to have item names and/or SKUs listed on UPS labels.  I see that people have had this problem now for 5 years. Can someone please try...
  • Ian Peterson
  • 0 votes
  • 1 comment

SKU Alias does not work with Amazon MCF/FBA

We were told that our SKU Aliases do not work with the drop-ship function (Amazon MCF). In other words, the SKU that is drop-shipped must match the SKU that ...

Closed for comments

  • Stefan Stoynov
  • 0 votes
  • 2 comments

Reports

Hello, The low stock report is great! It can be very useful, but it needs some more columns, or the flexibility to create custom reports. We use the low FBA ...

Closed for comments

  • chad hodach
  • 0 votes
  • 2 comments

Customization option on USPS label

For Domestic USPS Label Options, I selected the List Order Items (SKU). I would like to add a customization option in there as well. Most of my items are shi...
  • Dung Nguyen
  • 0 votes
  • 1 comment