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Zip code ERROR since stamps.com intergration!!!!
Since the integration a few days ago, my ship from address has my ZIP Code as 37013-1823-1823. I can't ship anything now because I can't change the double n...
manually adding order disabled
After the conversion last night of Endicia to Stamps.com on my account, I cannot get the "Add Order" button to work. When I click the button nothing happens....
Postage paid for twice? Customer had to pay to receive her package - now I have to refund her
Hi! Can you please help me get some support for this issue?
A package I sent to a client was bypassed by the post office.
They insisted she come to the PO ...
Incorrect delivery status
I'm having several tracking numbers, that shows delivery status (when hovering mouse over the clock, in Shipment History) as "In Transit - Out For Delivery",...
Syncing pauses when there are lulls in orders
We're a small company so we often have lulls in orders for long periods of time and I've noticed when this happens shipping easy pauses the syncing of our or...
Access Denied with Prestashop 1.6
greetings,
we're trying to integrate our store, which uses prestashop 1.6, with shipping easy. the shipping easy module has been installed in our store and A...
PrestaShop "... no carriers available for your delivery address" issue
Hello, all!
Hope someone can chime in on this, because I couldn't find anything even remotely relevant to this issue on here...
I'm having this "simple" issu...
Not Being Charged Commercial Rates When We Should
We are getting commercial base rates with USPS, however Shippingeasy is charging us the non-commercial rate for the priority mail 2-day small flat rate enve...
Label Failed Missing or invalid element: FromCompany. Error encountered
LABEL FAILED
This is the error message we've received back from USPS: Missing or invalid element: FromCompany. Error encountered (Log ID: 1871)
I can't fi...
Dymo 450 99019 Labels
Am I missing something or can we not use the same printer and labels that we've been using for years with eBay for creating shipping labels with your service?
changed my password and cant log in anymore
hi ,
the reset password link doesnt work - never received an email so I logged into my iphone and changed the password on the phone and received a confirmat...
Update problem with WooCommerce integration plugin
I'm having a problem - from the WordPress dash I try to update the Shipping Easy plugin to my WooCommerce store. But it won't update.
I go to Woocommerce sub...
3DCart or another solution
I sell on eBay and Amazon through ShippingEasy and I love it.
I created my own website(3DCart hosted) and I'm just getting no sales. I'm wondering if Google...
Walmart Integration - Ship by date
Is 'ship by date' mapped in the Walmart integration? All my orders come up blank.
Select Select Ground
Can I mail in a large padded envelope ? Weight 1.5 lbs.
Cannot Combine Orders
I am having a very hard time combining orders that were previously split via a rule. I've tried a bunch of different scenarios and I'm really frustrated bec...
"Carrier unable to provide a rate quote" for Intl orders
Hello,
I encountered this problem last night for the first time ever, and wondering if it could be due to recent USPS changes? (I ship via USPS)
On the "Rea...
Endicia error
When I try to buy postage I get the following error: Account #1342340 has been suspended. Please Contact ShippingEasy Support for assistance.
I can't contact...
CANCEL ASAP
I'M TRYING TO CANCEL MY ACCOUNT BUT IT WON'T LET ME CLICK ON THE FINAL BUTTON!! I NEED TO DO THIS ASAP...NEVER IN MY LIFE HAVE I SEEN SOMETHING SO FRUSTRATI...
Doesn't recognize my address
I am needing to cancel my account but in order to do that I'm having to put my credit card in...which is fine but it's saying that USPS doesn't recognize my ...
Mark Inactive link broken using FireFox
The Products > Mark Inactive link doesn't work in FireFox (and Inventory tab doesn't work at all in IE).
Woocommerce suddenly not syncing
Woocommerce stopped syncing sometime in December, and now seems to occasionally sync but always incompletely and sporadically.
1) In Woocommerce Settings -> ...
Manual Order Store Choice
It would be a useful feature to be able to choose what CSV store to choose from when hitting the "Manual Order" button. We use manual orders to make correcti...
I don't see Priority Mail EXPRESS as a shipping option
I just created a shippingeasy account which is integrated with my Shopify store. When I look at the Shipping Selections on the order page, I don't see Prior...
User Permission
I just signed up for ShippingEasy, integrated it with my Shopify store and I'm testing out the process. I created a new user and unchecked all the permissio...
Displaying product options
I would like to display product options on the order page but not on the packing slips. When I disable "Display product options" in the settings, this remov...
Light Shipments Postal Rates from Newbie
Hello,
I am in middle of evaluating companies to change to for inventory management and shipping. I had a brief walk through of Shipping Easy and it does ap...
Regional Rate Box B - Missing?
I ship with Regional Rate Box B containers a lot due to the size of my product.
Just signed up with shipping easy, and when I hit the shipping selection dr...
USPS package selections not showing in list
I am on the Ready to Ship page trying to ship a small packet to Spain.
I have followed your instructions and selected USPS>First Class Mail> Large Envelope/...
Stock Level from Orders Page
Hello,
I recently started using the option to send inventory levels from (My location + FBA) but when an order comes in, I have no clue which location has st...