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Auto Ship - Pick List order sequence
When I'm utilizing Auto Ship, my labels do not print in the same order sequence as my Pick List. This is time consuming when filling orders and having to fu...
Change default screen after "Print Now"
We have many people processing shipments at the same time. We have noticed that when you select "Print Now" it prints a label but then automatically pulls up...
FedEx: Billing > Customs Duties Paid By:
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
I need the ability to set the Customs Duties Paid By: to Receiver instead of Sen...
Where do i go to check the box for Display Product Options on the Store settings page for your Woocommerce store
In the section: Are product options supported? On this tutorial: https://support.shippingeasy.com/hc/en-us/articles/204437329-How-to-use-ShippingEasy-with-Wo...
Houzz Integration
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
Hello! Is Houzz in the queue of platforms for SE integration? We are using them ...
Cannot purchace Insurance with Media Mail since Rate change
Bugs to Fix as of 6/1/15:
1) since the new rates went into effect, when I use USPS Media Mail, I am no longer offered the option to buy insurance from Shipsu...
Support spaces in shipment history search
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
When searching the shipment history, if a full name is entered, the search will ...
How do I test the intigration in Prestashop?
I've installed the Prestashop module and entered in all the API keys and such but, I don't think that my store is actually communicating with Shipping Easy.
...
Cannot choose priority
I am having the same issue as the person below, I copied and paste this:
I noticed I can't choose the flat rate envelope shipping service for USPS anymore.....
Shipping rates are not showing up
Hello, I just added shipping easy to my Prestashop site (both of which I am new to) a few days ago. I followed the set up with all the codes, etc. but it isn...
Orders disappearing
The last two days the orders that were paid with a gift certificate or paypal show up on dashboard, then disappear.
I selected "Starter" for my monthly plan, will I be charged at all?
I don't want to have chosen something that I thought was free, and then later find out it was just a temporary free trial.
Shipment histroy
How can I find a shipment history over 60 days?
How to ship 50+ packages without existing orders
I just switched to Shipping Easy from another provider. I have an existing subscription club, with over 50 members. How can I quickly create shipments for th...
Paid orders not populating
We have orders that are paid in Paypal from eBay that are not showing up when you select the Status as "Awaiting Shipment". They are in the general orders se...
Zebra ZP500?
I'm considering switching to Shipping Easy but want to first be sure that it's easily integrated with a Zebra ZP500 printer. By easy, I mean true print to t...
Volusion "Options" added to Packing Slip
I have added the option for custom engraving to some of my products (it could have been colors, size, etc). How do I have that information show on my Shippin...
Auto refill postage min balance behavior
It could be that I don't understand the intended behavior of auto refill, but how does auto refill work when setting the minimum balance at $0?
From my expe...
Rakuten Integration
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
I would love to see a Rakuten store integration (Rakuten.com was formerly buy.co...
Shopify Orders No Longer Syncing to ShippingEasy
Hello. For some reason, a new Shopify order is not appearing on the Orders page within ShippingEasy. The order is marked as Not Fulfilled on Shopify and, no ...
Would love to see integration with OnTrac
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
OnTrac is a very inexpensive and fast alternative to other shipping services lik...
Full control of email template? Or handoff to shopify?
I have a custom email template that I use for my order confirmation and drip campaign emails on shopify and via mailchimp, but when I attempt to use it with ...
How to sync orders older than 14 days?
I just signed up and I'm using storenvy, but all my open orders are older than 14 days. Is there any easy way to sync those orders?
Checking status for some of our shipment
Dear Shippingeasy,
Greetings from Sense Asia! We would like to get your support about checking for our shipment status. Please advise us what is the actual s...
How to make smaller labels with ShippingEasy...
I have a regular shipment that is smaller than 4"x5"
How can I get Shipping Easy to make a smaller label so that it will fit the box? Thanks!
Label Dates
I just signed up today. I switched from Shipstation to Shipping Easy. Are you working on the ability for us to set a default cut-off time for a shipping labe...
Highlight the active address for shipping
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
On the Ready to Ship page, we find that we have a hard time seeing which address...
credit card declined for no reason
for some reason i can not purchase postage now. I just used the same card online to make another purchase and I contacted my bank. Card is fine.
I went into ...
Great.ly orders not getting in
I integrated my Great.ly shop about an hour ago. S.E. help section says it can take up to 10 min, but so far no signs of today's orders from Great.ly in S.E....
Download past orders from Great.ly shop?
Does someone know how to get orders from Great.ly shop that were done before the store was linked to Shipping Easy?
Got a bunch today on Great.ly and would ...