"Sync with Store" Delayed

The "Sync with Store" button no longer does a simple PHP query of the store API. Performance has dropped from a few seconds to a few minutes, making the "Syn...
  • Chuck Burr
  • 0 votes
  • 1 comment
  • Answered

More Label Default Printer Options based on Service not just Domestic/International

ShippingEasy Update: This is a duplicate. Please see this alternate thread. We print International Priority Mail on a Laser Printer but International First ...

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  • Kristin Sundin
  • 0 votes
  • 1 comment
  • Answered

Label paid for, but failed. Forced to pay again to print it!?

Hello, I saw that this same exact issue was mentioned a few months ago, and the response basically was that it happened due to an outage on Endicia's part, a...
  • Thauma Tuukkaraski
  • 0 votes
  • 1 comment
  • Answered

Fedex one rate integration?

ShippingEasy Update: This is a duplicate. Please see this alternate thread. IS there any word on when or if the Fedex one rate may become integrated into th...

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  • matthew gibson
  • 0 votes
  • 1 comment
  • Answered

Charged twice for the same package

I have been charged twice for the same package. I input the delivery information to receive a quote but didnt action the label. I then went back a few days l...
  • Ruby Smallbone
  • 0 votes
  • 1 comment
  • Answered

How do I remove a vendor name in shipping confirmation email?

The name of my vendor shows up in the confirmation email. My products are private label and I don't want the name made public. How do I remove a vendor name ...
  • Susan Farris
  • 0 votes
  • 3 comments
  • Answered

Change where confirmation emails originate from

ShippingEasy Update: This is a duplicate. Please see this alternate thread. How do I change it so that the order confirmation email looks like it's coming f...

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  • KELLI CALDWELL
  • 0 votes
  • 1 comment
  • Answered

Incompatible with WooCommerce 2.3.7

Hi, we just updated our Woo Commerce store and now ShippingEasy plugin is incompatible with the latest version of WooCommerce 2.3.7? There are also no update...
  • Chelly
  • 0 votes
  • 2 comments
  • Answered

Have control over when your future dated email confirmations are sent

ShippingEasy Update: This is a duplicate. Please see this alternate thread. I don't see why if you create a future dated shipping label it doesn't send unti...

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  • Matt Rush
  • 0 votes
  • 4 comments
  • Answered

eBay orders aren't syncing

I've had my ShippingEasy account for a long time and all of a sudden my orders stopped syncing. Please help!
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Credentials cannot be validated

I'm receiving the error "credentials cannot be validated".
  • Anthony Horton
  • 0 votes
  • 2 comments
  • Answered

quickbooks online integration

ShippingEasy Update: This is a duplicate. Please see this alternate thread. shiprush makes a shipping label when you create an invoice in quickbooks online....

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  • Pecan Shop
  • 0 votes
  • 1 comment
  • Answered

To edit order products before creating shipment

I would like to see a feature to edit an order before we create a shipment. (example: add a product to existing order or deleting a product from existing ord...
  • Ray Ritchey
  • 0 votes
  • 1 comment
  • Answered

Duplicate Tracking Number Issued

I recently created a shipment, but when verifying the tracking number on an International Priority Mail shipment, I see the tracking number was already used ...
  • Michael Beckemeier
  • 0 votes
  • 1 comment
  • Answered

Labels printing blank (test print page)

I am using Printer Applet to attempt to print labels using a Dymo 4XL. When i set to 4" x 6" size and do the test print, it creates a pdf, but when I actuall...
  • Barry Duncan
  • 0 votes
  • 1 comment
  • Answered

ConnectEasy Installation Issues

When i try to install ConnectEasy, it crashes. It gives me the error message "Python quit unexpectedly"
  • Barry Duncan
  • 0 votes
  • 3 comments
  • Answered

Edit SKU from Orders page

ShippingEasy Update: This is a duplicate. Please see this alternate thread. We currently have the ability to edit many different areas of an order from the ...

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  • ShippingEasy
  • 0 votes
  • 0 comments
  • Answered

Re-sync orders

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Customers call and change orders... nature of business. We depend on shipping ea...

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  • Ray Sickles
  • 0 votes
  • 1 comment
  • Answered

ConnectEasy immediately logs me out after logging in with passphrase

I have Connecteasy 4.5.1+c7d installed on my Mac (10.10.2) and after putting in my passphrase and signing in, I immediately get disconnected and it logs me o...
  • Donavon Yelton
  • 0 votes
  • 3 comments
  • Answered

Third Party Billing - Recurring Billing Drop Down

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Include a recurring third party drop down menu for frequently used accounts

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  • ShippingEasy
  • 0 votes
  • 0 comments
  • Answered

Assistance with a receipt

I need to find out receipt amount spent for a label I created on 03/19/15 9405510200829550229466. Please can you contact me or provide me with a number to call.
  • Doris Mesa
  • 0 votes
  • 2 comments
  • Answered

Tracking Barcode on Packing Slip

ShippingEasy Update: This is a duplicate. Please see this alternate thread. It would be nice to place the tracking barcode on the packing slip. We currently...

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  • Adam Harmon
  • 0 votes
  • 1 comment
  • Answered

How do I change the email address being used in the Order Shipped notification?

Currently in the notice sent to the customer "Subject: Modern Romance has scheduled your order for shipment!‏" The email listed for our store in this email (...
  • Stirling Rosario
  • 0 votes
  • 1 comment
  • Answered

FedEx Default Customs to Recipient

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Hi all. ADD the feature to allow Customs to default to Recipient with any and al...

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  • Terri
  • 0 votes
  • 1 comment
  • Answered

Undeliverable Status

Hi Shippingeasy, We have the Order number 112-6310628-0498617 has the status in "Undeliverable". Here is the tracking number: 9400110200828544585363 We have...
  • Sense Asia
  • 0 votes
  • 9 comments
  • Answered

Lowest price

I have a one box size and weight that will be a large portion of my shipping. What is the best way to determine the most cost effective way to ship it?
  • Scott Fleischer
  • 0 votes
  • 1 comment
  • Answered

Searching for Specific Orders

I would like to be able to search for orders based on the state, like be able to pull up all the orders from the state of Virginia.
  • Anthony Lee
  • 0 votes
  • 1 comment
  • Answered

Returned mail from Canada

I had a package returned for 'insufficient address' from Canada. The customer had supplied me with the incorrect address. Do I need to purchase more postage ...
  • Christin
  • 0 votes
  • 1 comment
  • Answered

Open orders reports

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Build the option to download to a csv file all open orders so I can understand b...
  • joel analytics
  • 0 votes
  • 3 comments
  • Answered

I added money to my account but all went to Regular USPS account not USPS Priority Mail

i just added $45.00 to my account I didnt know it would only apply to one account..How can the money be transferred to cover a package that is going to Canad...
  • Doris Mesa
  • 0 votes
  • 1 comment
  • Answered