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I need to send a return shipping label with every order
We use media mail to send books, and we need to print a return shipping label with each book we send. Is that possible with your software?
Make a cancelled shipment reappear in orders for reshipment
I cancelled a shipment because I needed to add more postage. However, it doesn't reappear in my orders and although I have changed the order status in my st...
Tax on packing slips
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
The packing slips do not show the tax amount on items that need tax charged. The...
setup shipping rules
When does a rule actually execute? Does it when you create the shipment from the orders page or does it execute when the item is imported from the store?
Add ability to attach screen shots to feature requests
You really need the ability to attach screen shots to the very BASIC forum design you are using for feature requests. Some features or changes would benefit ...
Improve Feature Request Searching
I was told to use the feature request forum to ask for enhancements to make my shipping easier. I was told that they get "voted" on and then fixed. Well, I s...
How do I remove the "Note from Customer" from the packing slip?
Is there a way to remove the Note From Customer from the packing slip? It just looks odd when I print it out and it has their not they left for us on the slip.
You should refund all Express that aren't delivered on time!
I went to the post office with my Enicia receipts to get refunds for Express shipment refunds that weren't delivered on time and the costs they pulled up and...
Magento - Cannot Validate Credentials
Hello, we had previously successfully synced our Magento store (currently under development). About a month went by, and now we are doing final testing prior...
Shopify Older Orders Not Syncing
Only 11 of my orders are syncing, and the instructions said to post here to receive help with the issue.
Orders with physical and digital fail to show up
I sell both physical and digital items in my woocommerce store. Any time that I receive an order that includes both physical and digital items it fails to im...
fixing wrong address on label that has already printed
After the label printed out I noticed it had the wrong address. How do I go fix the address and then print it out again without paying? Just have to delete...
LTL shipments Less than truckload shipping!!
I would really like to know why with all the trucking companies and services available to move shipment across the country or across the world for that matte...
Re-Send Tracking Info to different email address & without price details
I have had once where the customer provided an inaccurate email address and once where the customer wanted me to email the tracking info to the person receiv...
Select multiple orders and then Quick Ship
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
It would be nice to be able to select multiple items, and then select a Quick Sh...
scale integration
I purchased a Dymo M25 scale and have been unable to integrate my scale. Whenever I try to "Install Driver" the page reloads, prompting me to choose the sa...
Magento API and Version
So what Magento APIs does Shipping Easy use for Magento integration? salesOrderInfo? Also, which version? 1 or 2?
Can't add money to First class shipping
I am able to add money to Priority for shipping, but can't on First Class. I keep getting this error Update your Endicia payment method for postage purchases...
How do I sync my Eleventh Avenue store with Shipping Easy?
I have followed the directions found on both Eleventh Avenue AND Shipping Easy. However, my orders are still not showing up. Suggestions?
Account won't update
I updated my credit card a while ago on both Endica and Shipping Easy and when I go to add more money for postage I keep getting an error update card. Can s...
Mark Orders as Unshipped
I am new to Shipping Easy, and in an attempt to clean up my Orders page, I marked a bunch of old order as shipped not realizing that would affect my ship cou...
Missing Shipment in Shipping History
I am new with Shipping Easy and completed two manual shipments. Delivery is confirmed on the 1st.
The 2nd shipment was delivered to the Post Office on J...
Missing Sales Tax Variable
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
Why is there no sales tax variable to put on a packing slip? Seems like it shoul...
Jet.com
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
Like to see connection to JET.COM
Set own email address/domain on Shipping Confirmation Emails.
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
Currently shipping confirmation are send via noreply@shippingeasy.com email addr...
Requesting access code
Hi, I want to integrate shipping easy with nopcommerce but in order to register I need to choose an ecommerce platform where nopcommerce isn't listed. So the...
Auto erase load box in ready to ship
So I'm trying to avoid less clicks when printing shipping labels. The Load Box keeps the old shipping # in even after you hit print now. It would be nice t...
Do you all include taxes in the shipping price that I pay per order?
Do you all include taxes in the shipping price that I pay per order? I can only see a total , it is not broken down by charge, tax, etc. let me know asap @ r...
exception coming in php open api integration
Hi,
I am trying PHP open api to find an order. after including lib, i am executing below php statements. Order id mentioned exists in our store
$order = ne...
Capture Email Addresses and Names
I need to have the ability to capture the email addeesses and names of our clients. Where can I set this up in ShippingEasy?