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Shipment from UK to Singapore: TAX & CLEARANCE FEE payment
Hi,
May i seek for an advise what does this mean - as i saw this in the shipment tracking (which not progressing):
COMMENT
TAX AND CLEARANCE FEE $xxx SGD M...
Option to not repeat packing slip header on page 2, 3, 4, and beyond
To help save paper and also to make the packing slip easier to read by our shippers and look better to our customers, we would like to have the option to not...
Stamps.com
As of yesterday, my Stamps.com account that was provided by ShippingEasy no longer allows First Class labels, only Priority and Priority Express. I had to up...
Eliminate shipping errors with an upgrade.
We recently toured a fulfillment warehouse, and saw a system in their custom shipping setup that would be great for Shippingeasy to implement. We are strugg...
Addition of UPC information to the Shipment.lineitems
I'd like to see the UPC variable added to the shipment.line_items table. I use multiple SKUs for items that are the same UPC and that would make it much more...
New Purchase Order Statuses
RonToday at 10:02
Can you consider adding a couple more statuses to purchase orders:
Awaiting Approval
Ordered
We currently report these statuses in th...
Should be able to have name & business on return addresses
When you set up return addresses, there is only one line for company - should be a second line for name. I need this feature to send packages with a return a...
create quote and then transform to manual order with updated order number
create a tool that allows us to create QUOTES rather than manual orders, which I can then turn into a manual order and assign an updated order number when th...
Bulk print customs forms
I love being able to bulk print packing slips and labels, but it is such a time consuming process to have to individually print customs forms from the Shippi...
Sort Pick List by Order Date
When creating a pick list, it would be great to be able to sort the orders by date, especially when I already have them "Grouped by Order." This way I can se...
Postage order history
How can I view my entire postage order history for 2019? It looks like we're directed to Stamps.com now, but I only see history on there going back to March.
Etsy orders not syncing
Hello, I've linked up my Etsy store to ShippingEasy. I attempted to manually sync Etsy to fetch my latest orders. However, even after half an hour, the order...
Please move the number of orders back up to the top of the order page!
On the "orders" page, it used to show clearly in nice bold print on top how many orders there were waiting to be shipped...this was something that we look at...
Trying to Cancel account
Hi!
I have tried to cancel my account. I am logged into the account and get the the area where you ask if I am sure I want to cancel and the reason why. Wh...
Email Marketing - Deleting Campaigns
I have many email campaigns with no end dates that need to be deleted to unclutter my marketing page. I think it would be nice to add that feature :)
Images in Product Catalog
Hello,
I am here to put in a request, where ShippingEasy can edit the image icon that is on the Product Catalog page from a small "clickable" icon to an act...
Woocommerce | Orders Not Being Marked As Complete & Uploading 4-5 tracking numbers
Hi,
I upgraded to the new woo-commerce store integration vs the plugin and there's 2 big problems that is occurring on my account.
1) When I buy the p...
I'm not receiving the shipping confirmation emails anymore
I'm not receiving the shipping confirmation emails anymore after the shipping label is created. I'm not even sure if the customer is getting them. I've had s...
Sustainability with Shipping Products
I run a company that does a fair amount of shipping, about 30-50 packages a day.
We've been aiming to be more environmentally friendly and conscious about th...
Black Frame Around Image/Icon
I have recently begun having issues with the DYMO app showing a frame around any image I try to insert on a label. I have not had this issue in the past.
C...
Mexico International Customs cannot be over $400.00 USD - 1 Year Later
I opened a case about this around 1 year ago. Is there any time frame for an update. Its the most annoying this to have to do for every order. Shipping Easy ...
Support for UPS Smart Pickup
Please add support for UPS Smart Pickup.
This is a critical feature that really needs to be added.
Longstanding Search Issues
I've reported this issue on the phone and in chat on previous occasions and I am now airing my concern her in the forum. The "search" function in the upper ...
Cancel a Shipping Label that UPS Store Voided
I accidentally used the wrong shipping label in one of my boxes and UPS Store already scan it as "Pick-Up"; I removed the wrong label and created a New one. ...
Alexa integration
I'm a LuLaRoe retailer so my package weights vary greatly which means I enter the weight which then determines the shipping method for EVERY package I ship. ...
Endicia Not working. Pass phrase wrong and Endicia Login no good
Get this error:
The Certified Intermediary’s pass phrase is incorrect. Error encountered (Log ID: 41399)
Try to reconnect and no joy. Tried to login into En...
I have a balance but I can't pay...
I have balance but I can not pay. I do not know what is happening. I already bought the postage and I can't click Finish and Pay. The money has already been ...
SMS notifications
its about time for a service for costumers to get SMS text messages with tracking information. my costumers keep on losing packages because of problems with ...
forgotten password
I am not getting email to correct forgotten password.
Going in circle without any resolution
very busy and frustrated
error when purchasing postage
I have been receiving errors when trying to purchase postage for 4 days now.. I have tried different cards, updating my information, I have tried everything,...