Shipping Rule To Select Cheapest Option

With USPS, FedEx and UPS all fighting to gain our business, I think it would be great for us to be able to setup a shipping preset for each package type w/ e...
  • Ryan Bucki
  • 1 vote
  • 0 comments

CommerceHub Integration

Can you please set up integration with CommerceHub? We sell through Home Depot, Bed Bath and Beyond, Macys, Lowes, and JC Penney through there, but we are st...
  • Kevin Young
  • 0 votes
  • 0 comments

Action Rule off of Combining Orders

When I combine orders, either always set the packing slip to be printed, or set an order tag/classification of some sort that it is a combined order. I run i...
  • KaraMarie Admin
  • 0 votes
  • 0 comments

Order Numbers Associatedwith Combination

When I combine orders, a field or note that tells me the order numbers associated to that combined order.
  • KaraMarie Admin
  • 0 votes
  • 0 comments

Custom Fields for Sort/Order Data

I wanted to upload custom field 1 and 2 to products but it's not an option. I need them to create a custom sort of my orders as well as to display stock leve...
  • Matt Twomey
  • 0 votes
  • 0 comments

Add customers email address to Customs Form and Shipping Label (If needed)

We upload our international customers email address and would like the option of including it on the customs form and possibly the shipping label.  It would ...
  • Chris McClurg
  • 2 votes
  • 0 comments

Out of sync error on USPS One Balance

I have been trying to send packages regularly through ShipEasy but for the last month or so my primary carrier (USPS) has been "out of sync" which cause me t...
  • Kristen Hamilton
  • 0 votes
  • 2 comments

how to obtain refund for USPS-shipped package to Australia, service suspension

Hi, I shipped a package to Australia nearly 3 months ago via USPS Priority Mail.  In that time, service has been suspended to Australia.  The conclusion of m...
  • Justin Muessig
  • 0 votes
  • 2 comments

Shipping Presents Not Populating Pull Down

I have multiple shipping presets defined however none of them are populating the pull down when I am trying to select one so I may buy a label.   There had b...
  • Tom Costello Jr
  • 0 votes
  • 0 comments

"We are temporarily unable to retrieve the value of your One Balance account"

Getting this error when trying to purchase labels. Any helpp?
  • Jennifer Griffin
  • 0 votes
  • 0 comments

Bug that needs fixing

If I use the "parse address" option when creating a manual order, then the drop-down options for things like SKU and date selection don't appear like they do...
  • Deborah Smith
  • 0 votes
  • 0 comments

Automatic ETD On/Off

Some countries don't support "Electronic Trade Documents (ETD)"So the label won't print unless I disable "Electronic Trade Documents (ETD)" and then I have t...
  • Mendel Sirota
  • 1 vote
  • 1 comment

Item Name Display

Hey Team, if there's a way to display all the item names on the main screen without having to click the order number everytime the customer orders more than ...
  • Brandon Chandler
  • 0 votes
  • 0 comments

Why can't the "Automatically refill my balance" just pay the required amount?

I've always had a huge issue with this auto-pay function.  If I'm checking out postages that is 20 dollars over my balance, then the order just gets kicked b...
  • Brian Jun
  • 1 vote
  • 1 comment

billing to foreign UPS account

Shipping Easy does not allow to bill to Canada UPS account for customs brokerage although it has no issue on ups.com. Can you enable billing to UPS accounts ...
  • Sales Dept
  • 0 votes
  • 0 comments

Show a customer paid for Gift Wrap and Show Gift Message for Etsy

It would be extremely helpful if we could see that a customer paid for giftwrap on our packing slips. It is not a mapped field and we have to spend a bunch o...
  • Thomas Mcgee
  • 0 votes
  • 0 comments

UPS Carbon Neutral Offset

I'd like to be able to select the option for Carbon Neutral Offset on our UPS shipments.  This is in great demand from our customers. We currently use Shippi...
  • Aaron Martray
  • 0 votes
  • 0 comments

Please bring back published price

Please bring back the "published price" listed on the Ready to Ship page, nearby the negotiated shipping price. Having this information available is very imp...
  • Mark Vieau
  • 1 vote
  • 2 comments

Feature Request - Please bring back the "published price" listed on the Ready to Ship page

Please bring back the "published price" listed on the Ready to Ship page, nearby the negotiated shipping price. Having this information available is very imp...
  • Mark Vieau
  • 1 vote
  • 0 comments

Transactional data

I'd like to be able to get a csv file containing all transactions for all products, similar to what is shown in the Product Catalog History.  That way I can ...
  • Ted Slotwinski
  • 0 votes
  • 0 comments

Facebook Shop Integration

Hello! I'd love to know if there is an easy way to integrate with Facebook Shop to manage all orders in shipping easy, Thank you so much in advance,  
  • Diego Graterol
  • 3 votes
  • 6 comments

Disallow Order Removal

Would it be possible to disallow a user from removing an order? This feature is particularly catastrophic and a disgruntled employee could select all orders ...
  • David Samani
  • 1 vote
  • 0 comments

Adjusting original order for Exchanges

I have to make a NEW ORDER for exchanges when shipping.  I wish the product and/or sizing/color could be changed on an original order to reship instead of ha...
  • Shelly Coby
  • 0 votes
  • 0 comments

Add New Order - with 2 Shipping Easy Stores

When I need to add an order with my 2nd store it takes a lot of changing to get the logo, etc for the secondary store, then going back and changing everythin...
  • Shelly Coby
  • 0 votes
  • 1 comment

Feature request- make Pick List export file downloadable

My pick list has gotten lost somewhere in the ether a few times, causing a lot of work for me to manually pull up each order and write down the things they o...
  • Julia Kahlig-Garuba
  • 0 votes
  • 0 comments

"An error was encountered while processing your request." while adding UPS to One Balance

Whenever I try adding UPS to One Balance I get the following error:     "An error was encountered while processing your request. Please try again later."
  • Shaun Farol
  • 0 votes
  • 1 comment

Need ability to manage product prices across several stores

I would love to be able to have a product and tell ShippingEasy the price I want it to be in each of my stores. Some stores have different pricing, so it mak...
  • Scott Simonsen
  • 0 votes
  • 0 comments

Feature Requests

We would like to have the DHL standard box and envelope sizes added to the options in set-up.  Having the capability of quickly choosing a box or envelope si...
  • Ryan mohr
  • 0 votes
  • 0 comments

API Access to UPS OneBalance Rate for our shops

I am posting the same thing as another user because he was spot on. This is exactly  what I need. "Is there ever going to be a feature where the API will com...
  • Laurie Laskiwski
  • 1 vote
  • 1 comment

Add Weight Variable for Packing Slip

Please add a variable for weight so we can add it to the packing slip.  The data is already in there.  We just need a variable to pull it.
  • Stephen Bender
  • 1 vote
  • 0 comments