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Postage Refund for a cancelled shipping label
Once a postage refund has been credited back to us, where can we see a report/verify if that has happened?
Doctab Label Support
ShippingEasy Update: This is a duplicate. Please see:
DocTabs
Rubber Stamps
Is it possible to incorporate a label layout for 4x6 labels that have a 2 inch...
eBay orders not clearing from order queue
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
We have an issue where eBay orders that are fulfilled outside of ShippingEasy ar...
Console to view my questions / issues.
Is there a page to view the questions that I have posted in the past. Currently I cannot find them without paging through all of the open questions. Also I c...
Unsubscribe from Shipment Easy
I want to unsubscribe from Shipment Easy. I do not want my credit card to be charged. What should I do?
Add Zone to Order page
If the software knows what Zip code I am shipping from and knows the zip code of a customer order why not have a ZONE Column. Meaning it would tell me what Z...
{{shipment.shipping_paid}} is not working on packing slips
Hi,
I'm trying to add shipping to our packing slips and it always comes out as $0.00.
The total price is correct, but the {{shipment.shipping_paid}} is not.
...
Locking employees from manually shipping
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
We would love to have security features as to different login names having acces...
Shipping Easy not Working with Bigcommerce
I'm trying out the free version of the Shipping Easy software but there seems to be a problem setting it up. A Bigcommerce rep tried to help me but couldn't ...
Checkout By Amazon orders not syncing
None of my CBA orders show up in shippingeasy. They show as unshipped on my amazon order page but all i see in shippingeasy are the amazon orders nothing f...
Amazon shipping vs Shipping Easy with APO addresses
Why does ShippingEasy require that I fill out additional package information and affix a customs form for sending a book to US Military bases, where Amazon's...
Endicia "No Physical Address" Error Message
Hello, trying to set up to ship my Ebay orders. When I try to register with Endicia as part of the process, I keep getting an error message that No Physical ...
Card keeps coming back declined
Tried multiple cards, multiple times... All work properly everywhere else... Try and update my card and it comes back declined every time. What am I doing wr...
Charged me but didn't print label
I paid for my label, but when it went to generate the label it failed. The only option was to redo it all again and pay again. How do I contact someone to ge...
On the order page, could we get an update weight button under edit weight in the drop down?
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
So while using the usb scale It would be nice for shipping my first class packag...
An order from 3dcart did not sync with Shipping Easy or show up in account
I need help solving this mystery, please! As of Feb. 17, all orders that I received in my 3dcart account were being synced with Shipping Easy. Then, an order...
Game Box Size
When I'm creating a shipment there is a shipping option for a "Large Game Box Size" What is this?
Is this like shipping a Scrabble box or what? What can you ...
Negative Weight Bug
Ready to Ship page under Carrier Selections, negative weights should not be allowed. No error is given if a negative weight is selected using the textbox dow...
Set a max width on the Ready to Ship page orders cells to the left
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
If you would like to see this feature, please "follow", "vote", and comment!
Return Label Reports
ShippingEasy Update: This is a duplicate. Please see Identify "Recreated Labels" and "Return Shipping Labels" in reports. .
If you would like to see this fea...
Export orders from orders page
If you would like to see this feature, please "follow", "vote", and comment!
Uploading data from the account (denide access to account because another bug)
Dear Jennifer / support team,
I have written you previously about the bug with my credit card (I can't pay the subscription and can't do anything). But I nee...
Shipping Rates on site During Check out WooCOmmerce
How do i display live shipping rates on my woocommerce site via shipping easy plugin?
Please advise. thanks
Problem Processing my Credit Card
Hello, I have the issue when trying to update subscription plan from Free to Basic. There is the message "We encountered a problem processing your credit car...
Make info passed to 3dCart accurate and consistent.
My 3dCart store is getting inconsistent, and sometimes inaccurate shipment information. Sometimes the shipping date and tracking number are passed through, ...
Account problems, created new one still trying to use old
I have an old account through work, I needed one for personal use. I disconnected it from the old account on both USPS places. I created a new account and ...
Edit Manual Orders After Creation
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
If you would like to see this feature, please "follow", "vote", and comment!
Notifications of possible orders to combine
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
We'd like to see the ability to be prompted or notified when there are orders go...
How do I get a download of the shipping charges on my credit card
I have multiple charges from ShippingEasy on my credit card. I assume this is for insurance.
How can I get a detailed download report for my expense report?
Shipping options are missing
I noticed I can't choose the flat rate envelope shipping service for USPS anymore... it only lets me choose between first class and parcel select. I know the...