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Prior Month Postage Paid Report?
Is there an easy way to create a report showing postage paid on all shipments in a prior month?
In my case, I use Shopify / USPostal and Endicia Expedited ex...
There is no reports option
I am trying to find the "reports" option in my account. But after following the guide there is no option of "reports"
in between the settings and products t...
Store will not reconnect.
I'm running into issues getting my store to reconnect to shipping easy. It appears the wsdl is loading when I access https://www.filteright.com/index.php/api...
Where can I find my tax reports? Its not there for me
I tried asking in another thread. The guide says there is an option to click "reports" between help and settings but I don't have that option in my dash. I ...
UPS integration issues
I'm trying to integrate my UPS account. I've followed the steps in the help article, but don't see a place to enter the UPS invoice information. I'm getting ...
Mark as shipped edit date
We have an 2 orders that should have been combined but one was missed. These 2 orders shipped together. How can we mark the missed order as shipped without i...
Shipment History Check Weight
How can we go back to check the weight of a package that was already shipped?
Make Orders packable by product BAR CODE.
Hey guys, I'm incredibly excited about ShippingEasy.
The one issue I'm trying to plan for I'm certain is costing most of your customers money ( I know it wi...
Shopify Orders have stopped syncing
My orders have stopped syncing and I'm not sure why. I checked the troubleshooting article and I can't find anything that would be causing a problem. I would...
Add SKU to Fedex Label
We would like to print our SKU in the reference field for our labels. Currently this only works for USPS, but we know Fedex should also allow it.
Server / ShippingEasy Status
When the server crashes (not common I'll agree, but it does happen), there should be a server status (maybe on the support home) to give us status updates?
W...
Manual Order Entry Not Working
Have tried it 10 times now. I enter the details including the weight and every time it says weight needed for quick ship. I am not even doing quick ship I am...
No addresses validated
I have my free trial account, and I just uploaded my address book .csv file and mapped the fields as indicated in the FAQ. I then went to the verify screen, ...
Integrated with PayPal but orders not imported
When I select my PayPal store I don't see my invoices or paid invoices/orders. I would have to manually input them, which I do not want to do. I have integra...
How to get scan return label activated on my account
I need to setup the "scan based return label" but since I have a free plan, I can't call, chat or email... but the instructions given are to first call Endic...
Owner of online shop
I'm doing my taxes and need to find out how much I spent on shipping easy.com for 2015. I can't find my past billing info anywhere or billing report.... Do y...
Delivery Confirmation Email Feature
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
Does ShippingEasy have Delivery Confirmation notification email feature? If not,...
New BigCommerce Orders Not Populating
Hello,
We just installed a new shipping easy account inside our BigCommerce store a couple days ago, and all seemed to be working well. New orders with statu...
DHL International Shipping: What do you do with the "Archive Doc" label?
Our first international shipment with DHL and we have two labels. The second label is marked at the top "ARCHIVE DOC: Not to be attached to package"
I'm assu...
Plan Maxed Out
I surpassed the allotted number of orders in my Starter Plan this week. It said it would reset today, so I waited (rather than upgraded). Now that the "Reset...
BigCartel Integration
ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________
Po...
Updated billing but will not update Endica
Do not have endica login and our updated billing info in SE is not updating that system so we cannot buy postage.
BigCartel Integration
ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________
Wo...
USPS Tracking
USPS tracking is not currently working.
previous postage purchases?
I am working on my taxes, and have about 20 packages that I sent through shipping easy for my business. Is there a way to find a list of payments made for sh...
Can't log in with email account name and password that worked till yesterday
Issues:
1. Can't log in with email account name: sk*******@mail.com and password that worked till yesterday.
2. Request a don't get password reset reply email.
Woocommerce Store not syncing - followed all steps...
Hi there. We recently moved our website from Shopify to WordPress and we're having issues syncing our store. I followed the instructions and everything seems...
Flate rate shipping?
Am I able to get USPS Flat Rate shipping on a free account? If so, how? I'm trying to mail off a flat rate envelope and a small flat rate box. Thanks.
My store will not reconnect
I have followed the tutorial about reconnecting my store with zoey ecommerce. Despite the message saying the store has now been reconnected it still shows it...
USPS International rate is incorrect
I'm sending a package to Japan, but the postage is not what it should be. USPS International should be $13.75, but's coming up about $3.50 for a 3 oz flat ri...