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Postage 'Memory'
If I search for an old order, and duplicate it, Shipping Easy does not re-calculate the postage, not does it require me to before clicking print. The postag...
shipping to canda
Hi. I printed out a label to ship to canada for the first time. The left side has a small customs form. Three questions:
- does that stay attached to labe...
Support Phone Number
Why can't I see the support phone number and why isn't the chat available?
Saved Addresses not usable now
I noticed the Saved Addresses drop down will only work when entering 2 characters. That's great when I happen to remember how it was stored- otherwise all th...
Ready to Ship shows wrong 'free' insurance amount
When creating a label for shipping via USPS Priority Mail, the Insurance Options section includes the note "The USPS service you have selected automatically ...
Targeted Product Exports and Purging Inactive Products
I have two Volusion stores and can only sync the inventories by downloading inventory from ShippingEasy and re uploading to the stores. That's fine, but the ...
Will not print
Labels are not printing. I've tried opening connecteast it comes up with a "CallSpawnServer: Unexpected Response: $0." I've tried opening it from the start ...
Damaged
Hi sold on eBay. Customer received damaged merchandise. Who files with USPS, the customer?
NOT Syncing - NOT Doing Manual Orders
Stopped Syncing a Month & a half ago had to Manually enter shipments --- Now today it won't even do Manual Orders!!!!
Orders Not Showing Up
Today when I go into Shipping Easy to fulfill orders they are not there. I selected the sync button and refreshed my browser and they still aren't showing. ...
I Have Used only 47 Labels But It Says I am Over
Hi,
I only used 47 labels this month. Once I hit 47 I then began printing my postage on other websites so that I would not go over the limit.
I then marked...
Search
I often have Amazon orders that feed into shipping easy where the customer has a middle name or initial. Almost always, searching for these customers comes ...
How to View All Manual orders ?
Hi How can I view my all Manual orders that I created within a years? I can view in Shipping History of 90 days but how can I get all the info that I manual...
shipped products report INACCURATE
The Shipped Product Report does not display accurate Total Quantity when compared to same data from Complete Shipping Report which does appear to be accurate.
ShippingEasy API. Access denied. Status 401.
We developed plugin for NopCommerce and ShippingEasy.
But we have some problems with one of our customers.
He uses correct credentials. I checked them. He ca...
please help!
I have an account with you all and no matter how many time I have change my password it will no let me log in! I need to ship items out today.
unable to track package / obtain refund
Hello,
I created (2) shipping labels on 7/11/16. The label ending in -992 was never sent. I cancelled the shipment back in July, but never received a refun...
Groupon E-Commerce Store
Groupon is offering an easy to set-up E-commerce store. I was able to get mine set-up in less than an hour. Once approved, that took a week, I began taking...
Pay On Use Return Labels Are set Up Through Endicia But Not Working On Shipping Easy
I followed the instructions via Shipping Easy and the external link to Endicia, even worked with an Endicia rep. My Endicia pay on use return labels account ...
Rules Request / Packing slip Enhancement
One of our biggest mistakes during the 4th quarter is missing that a customer ordered more than 1 of something (we have a lot of single quantity purchases).
...
Updating Shiiping Easy WooCommerce Plugin
In my WP/WC admin I am getting a message that there is an updated version of Shipping Easy's WooCommerce plugin available. It is stating that I need to add S...
magento 1.9 module
Hi, I am trying my darnedest to get my magento 1.9 module to integrate to shippingeasy and I cannot get shippingeasy to connect to the shippingeasy control p...
Starter account charged for Basic but type didn't change
I have been charged on my 2 previous billing cycles for a Basic Plan, but my account type never changed. I also never authorized these charges, though I'd li...
crop
your label is set up with no boarder and gets cut off by my printer. lame. no problems elsewhere.(etsy)
Prime integration for Amazon account
I am a currently a free subscriber, but I need something in my account turned on to recognize my Seller Fulfilled Prime orders from Amazon so that I can buy ...
Multi Ship To
We receive orders that have multiple shipping addresses, but when they are imported from 3d cart, it treats it as if it is all going to one address. How do ...
Endicia account issue
I got this message:
Account # has been suspended. Please Contact ShippingEasy Support for assistance.
Transferring orders
Is there a way I can transfer unfulfilled orders from my current website to ship easy? I just added the app today but I can't figure out how do use it for t...
My Jane.com orders won't sync
I need help with my Jane.com orders being synced. I believe I must have signed up for shipping easy after my first Jane.com deal.
X-cart marks orders complete before sending tracking
Hello,
We have an X-Cart store that will send out a tracking email for us for each order. However, with the current ShippingEasy integration, the order is ...