International Shipping to Germany

Hello, I terribly confused about a package I'm trying to send. I have a few rare books that I'd like to send either together or separately. Total they are wo...
  • Devon Press
  • 0 votes
  • 5 comments
  • Answered

labels won't print

I have had an account for a few years, and was using it seamlessly. The last label printed in April. I tried printing labels on a few occasions at the beginn...
  • Robbie Wong
  • 0 votes
  • 1 comment
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cant change printers

our system has worked fine for months then today when i go to choose my printer and not my partners it gives me an error, she cant even choose my printer fro...
  • LuLaRoe Shannon Mann
  • 0 votes
  • 1 comment
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Where is my account transaction history?

    I am looking for my account transaction history for taxes. There is already a post with this title where the answer says"You can get your tota...
  • Richard Gregory
  • 0 votes
  • 1 comment
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Trouble shipping to Military

Ive entered this address as per the instructions: Jane DoePCS 819PO Box 3383FPO AE Zip 09645 When I go to print I get this error message: Error Message: LABE...
  • Lonny Jarrett
  • 0 votes
  • 1 comment
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Orders coming over as ounces instead of pounds

Hi, Out of the blue, perhaps about 2-3 weeks ago, all my WooCommerce orders started syncing over as only ounces, instead of pounds, so I have to manually fil...
  • Mark Lindsey
  • 0 votes
  • 4 comments
  • Answered

Help with Label

This might be a dumb question but I'm really confused... First time printing an international label and second time using shipping easy. I created the label ...
  • Kathleen Reyes
  • 0 votes
  • 2 comments
  • Answered

Cancel My Account

I have tried to cancel my membership that I just setup yesterday on the free trial with no success.  Please cancel my membership as I do not want this service.
  • L. Sharlene Wiles
  • 0 votes
  • 1 comment
  • Answered

Charged twice for fedex shipment

On May 3rd, after I integrated myFedEx account with SHipping Easy, I was billed $29.21 for an overnight small package. THEN, FedEX billed me separately, $65 ...
  • Meike Williams
  • 0 votes
  • 4 comments
  • Answered

Get correct shipping speed when automatically drop ship order from eBay using Amazon MCF

I want to create a rule that will automatically take the orders I get from eBay and submit them to Amazon for MCF. When making a rule for this, it wants me t...
  • EvanTen3 Meinerts
  • 0 votes
  • 3 comments
  • Answered

How to get receipt/invoice for Endicia postage? I didn't receive in my emailbox

Hello, how can I get a receipt or invoice everytime I top up my Endicia postage? Will it be sent to my email automatically? But I didn't receive
  • Fei Shen
  • 0 votes
  • 1 comment
  • Answered

Multiple Locations

I currently pay $100 per month to an app that allows my customer orders to default to the nearest distributor. I have three locations in the US. Thus, if som...
  • Robert Regan
  • 0 votes
  • 1 comment
  • Answered

Label Failed - help!!

I have tried several times, and I continue to get this error.  I contacted Endicia and everything is fine on their end.  I have used different computers, res...
  • Lois Pruitt
  • 0 votes
  • 1 comment
  • Answered

NOT SHOWING AS CARRIER OPTION IN PRESTASHOP!!!

Hi I signed up for this and am about to delete my account!!! I added it to Prestashop and it is not a carrier option!!!  There is NO FINAL tutorial explaning...
  • Syl Vie
  • 0 votes
  • 1 comment
  • Answered

connecting printer to shipping easy without the use of connect easy

Hello, how easy is setting up my printer with shipping easy, if i choose not to use connect easy.and how to do it ? there is no pricing provided for the conn...
  • Rotoconversions
  • 0 votes
  • 1 comment
  • Answered

More Order Sync Problems

Again today, SE is not syncing an order that's over 1.5 hours old. No amount of clicking on the refresh, clearing my browser cache or reloading the order pag...
  • Mark Lindsey
  • 0 votes
  • 9 comments
  • Answered

Need Magento 2.2 ASAP!!!

These things aren't showing and I need them to work or I'll need to find another shipping service platform. I am now on M 2.2.2 Color & Size (showing attrib...

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  • Kyla Smith
  • 0 votes
  • 2 comments
  • Answered

Need integration for Magento 2.2

These things aren't showing and I need them to work or I'll need to find another shipping service platform. I am now on M 2.2.2 Color & Size (showing attrib...
  • Kyla Smith
  • 0 votes
  • 1 comment
  • Answered

{"errors":[{"message":"Access denied.","status":401}]}

{"errors":[{"message":"Access denied.","status":401}]}
  • Megan
  • 0 votes
  • 1 comment
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shipping a lot of baby clothes

so i just started a consignment store and it's local but also online and i'm wondering what the cheapest and easiest way is for people that aren't local to s...
  • taylor wolf
  • 0 votes
  • 1 comment
  • Answered

Need Magento 2.2 Support!!

Need Magento 2.2 Support!! Any idea when Magento 2.2 will be supported? Is there any kind of work around I can use to keep the store connected automatically....
  • Jonas Tankersley
  • 0 votes
  • 1 comment
  • Answered

Need Magento 2.2 Support

Need Magento 2.2 Support!! Any idea when Magento 2.2 will be supported? Is there any kind of work around I can use to keep the store connected automatically....

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  • Jonas Tankersley
  • 0 votes
  • 2 comments
  • Answered

Cannot Create Quick Ship Return Label

I'm trying to create a return label but when I click on the "Save & Get Rate" it keeps highlighting the Weight section telling me I need to enter a weight. I...
  • Brenda Buschle
  • 0 votes
  • 1 comment
  • Answered

Storenvy error

When trying to purchase my shipping label through storenvy I received the error below when I clicked "complete purchase". I haven't had this problem before a...
  • Sarah Castrovinci
  • 0 votes
  • 1 comment
  • Answered

Make eBay Buyer ID's Searchable

I've noticed that since the Buyer ID integration, you are unable to actually search based on Buyer ID. This would be incredibly helpful since--as I'm sure ma...

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  • Aaron Arii
  • 0 votes
  • 2 comments
  • Answered

request help with my website with paypal buy it now options

Hi,I'm  tring to make things work with a basic website that is allowing the paypal buy it now buttons, and tring to intigrate with the shipping easy .not sur...
  • Rotoconversions
  • 0 votes
  • 1 comment
  • Answered

Paid for Shipping, never recieved email for shipping label.

Hi, i recently paid for shipping on an order from my storenvy shop and though my bank shows that the money has indeed been taken for shipping, I never receiv...
  • Joji Grey
  • 0 votes
  • 1 comment
  • Answered

Partnership

Hello,Currently i have read some of your blogs and watch out the integration channel partners. As I also have some integration products.So do you offer partn...
  • akshay srivatava
  • 0 votes
  • 1 comment
  • Answered

No usps, no $$, no labels

Due to your bug, I am now showing a $0 balance. Can't print paid for labels or cancel when I had to purchase them elsewhere, can't call, can't email, can't c...
  • STACY STEMMLE
  • 0 votes
  • 1 comment
  • Answered

Priority Express Package took 3 days

Hello   Re:  Tracking 9470110298370462154731   I paid Shipping Easy $36.10 for Priority Express for this package. My postman picked it up at 1:30 on 4-17-18 ...
  • Cheryl Boiko
  • 0 votes
  • 1 comment
  • Answered