csv file upload

I do not have an upload csv file button in my order area. is there something I have to do to get that upload button?

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  • Richard Hibbard
  • 0 votes
  • 1 comment
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PICK & PACK, EXPORT PICK LIST CSV - ALL ORDERS

1ST why is the csv request (download csv pick list all orders)sent as email containing a link to process that pop ups a screen to down load in stead of just ...
  • Greg Gates
  • 0 votes
  • 1 comment
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Last Sync 12/2 - WooCommerce

I know this has been brought up already but this is pretty serious. My store say the last time it synced was 12/2 I have orders in WooCommerce that need to b...
  • Paul Stokes
  • 0 votes
  • 1 comment
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WooCommerece Setup

I am sure this is a simple answer but I am struggling with setting up ShippingEasy with WooCommerce. Mysetup: WordPress 4.9.8 running, Woo V. 3.5.2 We have w...
  • Aaron Werner
  • 0 votes
  • 1 comment
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FBA inventory sync

Hello, I have alerted you over a month ago, nothing has been done, and this needs to be fixed asap please! I use SE to send FBA stock levels to other stores,...
  • chad hodach
  • 0 votes
  • 1 comment
  • Answered

Orders from 3dCart not Syncing 2018

They just stopped syncing last week. When I try to reset everything, the link telling me how to get the 3dcart token does not work when I click it. How do I ...
  • Laurie Andreoni
  • 0 votes
  • 1 comment
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Third Party Batch Shipments

We ship a lot of batches that we import via CSV but they ship on other customers FedEx or UPS accounts. For each batch, even if we have a saved selection we ...
  • Shipping Warehouse2
  • 0 votes
  • 4 comments
  • Answered

No support for trial users??? I can't get started! UGH!!

Ok, I have an existing USPS, UPS and Fedex account.  I tried adding my USPS account, it was created and then disabled. The message I'm getting is "Account #1...
  • john gercken
  • 0 votes
  • 2 comments
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Orders showing ready to print-cannot edit?????

This morning I couldn't send an order to the shipment page-I had to add a weight and then the label paid itself and went straight to print!!!! Not acceptable...
  • Susan Mesick
  • 0 votes
  • 1 comment
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fedex default recipient FAIL

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't nee...
  • Ben Rosner
  • 0 votes
  • 1 comment
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fedex default recipient

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't need ...
  • Ben Rosner
  • 0 votes
  • 1 comment
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SKUs have titles changed on packing slips

I have certain SKUs listed on various marketplaces and all with different titles/names of the products - I would expect that Shipping Easy would pull the SKU...
  • Jadah Westdorp
  • 0 votes
  • 1 comment
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USPS Shipping Rates Wrong

I ship mostly USPS Priority Mail and Priority Mail Express.  Today, the same thing I have been shipping around the country (USA) which normally was Priority ...
  • Scott Tilton
  • 0 votes
  • 2 comments
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How do I add a rate quote to orders?

I packaged my books and am ready to print labels and ship. These are manual orders. How do I get a rate quote? I ran a rule saying to use USPS first calls pa...
  • Shauna VanderHoek
  • 0 votes
  • 2 comments
  • Answered

Can't login

I just paid for the month in the 17th .....and i can't login. I have shipments to ship.....HELP
  • crystalcooper22
  • 0 votes
  • 1 comment
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Store Stopped Syncing

One of my stores, VintageVenece, has stopped syncing.  I have had to manually enter orders or use eBay since 10/09/18. I have 4 stores, the others are fine. ...
  • Ronda Elesh
  • 0 votes
  • 5 comments
  • Answered

Canda Mailing, Postal Code Error

See following. It reports an error with the postal code...I think.
  • Rodger C
  • 0 votes
  • 2 comments
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Shipments page not working

on this page:app.shippingeasy.com/shipments getting this message for all orders for the past hour: "A server problem has occurred..." any thoughts? UPDATE - ...
  • Pete Blews
  • 0 votes
  • 1 comment
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How to remove Shipping easy Logo from label?

How can I eliminate "Shipping Easy" Logo from the printed shipping label? It's very undesirable and unprofessional.  I tried uploading a blank white image in...
  • Jason Biggs
  • 0 votes
  • 4 comments
  • Answered

Split ALL items in order into separate shipments

Hello, I have a scenario where my orders from shopify may come in the following: 3 Red 2 Blue 1 Green I see that shipping rules have the option to "Split all...
  • James Martis
  • 0 votes
  • 3 comments
  • Answered

PayPal orders not syncing

I'm about to lose my ever-loving mind. :) I CANNOT figure out why my PayPal orders are not syncing. I've researched on this forum and made sure that my PayPa...
  • Heidi Roberts
  • 0 votes
  • 1 comment
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Wrong currency shown on packing slip always

We list our products on eBay international sites, eBay Italy for example.  When we get an order on those the amounts on the order are in whatever the local c...
  • Bill James
  • 0 votes
  • 1 comment
  • Answered

Confirmation Shipping Email Tracking Number

Hello,  When sending a International package through USPS y get 2 tracking numbers one from where i send it to the international facility, the 2nd tracking n...
  • Raul Uranga Bremer
  • 0 votes
  • 1 comment
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Customer Shipping Label Information

Make shipping communications among team members a huge time and frustration saver by enabling an option to add more detailed "per customer packaging informat...

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  • Dodi Mounce
  • 0 votes
  • 1 comment
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Option to remove page count footer on packing slips

99% of our packing slips are single pages, it is preferable to not include 1 of 1 on the bottom of each packing slip. Please make the page count footer optio...
  • Sandy Hix
  • 0 votes
  • 1 comment
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Help with synching order

Hi  I need help synching my orders from Jane.com Dates are Sept 20-24th I was directed here to ask for help on the forum, thanks!
  • Katie Beglin
  • 0 votes
  • 1 comment
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A Forum Link?

What happened to the forum link from the main shippingeasy page?   New users, and those of us looking for answers on have the limited help button on the bott...
  • Stephen Mayfield
  • 0 votes
  • 3 comments
  • Answered

Downloading orders

Hello,    I need to download the remaining orders from Jane.com to my shipping easy account.  The dates are from Sept 20 to Sept 24th, thanks!
  • Katie Beglin
  • 0 votes
  • 3 comments
  • Answered

FedEx Declared Value - auto set

 Does anyone know how I can automatically set the declared value for FedEx shipments (international exports)?  Currently I am changing the declared value for...
  • Doingwork096
  • 0 votes
  • 1 comment
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Only sync certain items from Woo Commerce

I only want to import certain items into shippingeasy from my woo commerce store. There are items I have in my store that are handled by a 3rd party print-on...
  • Steve Newberry
  • 0 votes
  • 1 comment
  • Answered