Cancel and duplicate in one step

Usually when we cancel a label at shipping time it is because we discovered an error, in which case we want to also create a new label with the corrections. ...
  • Bill James
  • 0 votes
  • 1 comment

Printing 3.5" x 5" Labels

Hello. I use 3.5 x 5 inch labels (4 per 8.5 x 11 inch page). They would match Avery 5168 labels. Is it possible to configure my account to print them?  I cur...
  • Paul Miller
  • 0 votes
  • 1 comment

Amazon Label/Packing Slip Requirements

Hello, Has anyone else integrated with Amazon - pulling order information into ShippingEasy for postage purchase and label/packing slip creation - resolved A...
  • Sharon Sexton
  • 0 votes
  • 6 comments

Return Shipping Label format vs. Default Shipping Label Format

Dear Team,  When Return Shipping Label is created and "Send Buyer Return Shipping Email" check box is checked under Store Settings, ShippingEasy will automat...
  • Ilya Zhuganov
  • 0 votes
  • 1 comment

Origin ZIP code

It would be great if I could switch origin zip codes while processing the order, rather than having to go through settings.  I'd particularly like that becau...
  • Kristine Lewis
  • 0 votes
  • 4 comments

Amazon Order Customization Selections on Order Page

Adding the ability to view the order customization selections for each Amazon order would be helpful for many Amazon sellers.  As Amazon continues to branch ...

Closed for comments

  • Kimberly Babcock
  • 0 votes
  • 7 comments

Please streamline the SCAN form creation process

I feel the process of creating SCAN forms could be simplified so we don't have so many steps to get there.  I just came to Shipping Easy from Stamps.com and ...
  • Bill James
  • 0 votes
  • 3 comments

Include Scan Based return labels on the same page as the packing slip

It would be great if there was a template that includes the return label and the packing slip on the same page. Our fulfillment center has to be careful not ...

Add "PRINT PDF" button along with "PRINT NOW" & "PRINT LATER"

Adding "PRINT PDF" button along with "PRINT NOW" & "PRINT LATER" will be helpful for someone like me who needs to print hardcopy or softcopy randomly anytime.
  • NJ Warehouse
  • 0 votes
  • 8 comments

Big Commerce - Do not import Unpaid Orders into Shipping Easy

Big Commerce - Do not import Unpaid Orders into Shipping Easy.  Currently orders with the Awaiting Payment flag are being imported.  Only Awaiting Fulfillmen...
  • Rand Boadway
  • 0 votes
  • 5 comments

Unique Label Setting

Hi ShippingEasy -  My request pertains to label settings - it would be nice if we could set up unique label styles per store or type. Examples: We use a comb...
  • Alec Grosvenor
  • 0 votes
  • 1 comment

Request For Sending Two Types of Emails - Depending on whether it is return or exchange

We need to be able to choose and send two different types of emails when we use return shipping. Some return shipping is for a complete return while other re...
  • John Lee
  • 0 votes
  • 3 comments

Backorder Category/Email Rule

We are coming from a magento store using shipworks, and now on a shopify store and trying to use shippingeasy, but quickly finding limitations. Our previous ...

Prevent UPS ground shipping to PO Box

We have had some instances where the shipping crew has shipped UPS Ground packages to PO Boxes. It's kind of an easy error to make since they aren't actually...
  • Steven Howland
  • 0 votes
  • 12 comments

Daily Reports

It would be nice to be able to print a report of order numbers and tracking number barcodes at the end of my mailing session, that way i don't have to go thr...

Need to customize From Name and Address for every package

I need to be able to customize the From address for each shipment.  Occasionally the sender will have a different zip code than the one we are sending from a...
  • michael perrego
  • 0 votes
  • 3 comments

Reapply Autoship after shipping details are corrected

It'd be great if there was a way either resync orders from the original source into Shipping easy or to run an order back through autoship. Often customers p...
  • commando shipping
  • 0 votes
  • 1 comment

Total Customer Paid Shipping vs. Split Quantity Command

Hello: Each year, I export a custom Order Report to assist preparing my 2015 Schedule C.  However, when I “split” order quantities I also noticed that the or...
  • Michael Pelone
  • 0 votes
  • 2 comments

WooCommerce - Product Add-On data collected at order, not transferring over to Shippingeasy.

For example.  A customer purchases a shirt by method of a product variation drop down box.  They then have the option to add a hat, by checking a box (produc...
  • Rebecca Pinckard
  • 0 votes
  • 3 comments

Label sizes - especially for international shipments

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ He...

Closed for comments

  • Liquidity Team
  • 0 votes
  • 1 comment

Make scanning order # pull up order from anywhere, vs having to click the search bar every time

It is easy to miss clicking the search bar, scan a packing slip, *thinking* the new item is displayed, but really you are not on that item. In a past experie...
  • Jon Bryan
  • 0 votes
  • 1 comment

Sparkpay Integration. Updating orders that have been modified

Every day we get calls from customers with request to change their shipping address, add or subtract a product, etc. When we make changes in Sparkpay these c...
  • Steven Howland
  • 0 votes
  • 2 comments

Scan Based Returns for FedEx

Currently the Shipping Easy platform is unable to create scan based returns (printing out a return with each shipping label printed) for FedEx shipments.  Th...
  • Peter Baldwin
  • 0 votes
  • 2 comments

Need to be able to view and sort by order date within the shipment history window

Please please please add one more column to your shipment history page >>> that column would be the actual order date.  Need to be able to sort by the ORDER ...
  • Zac Drzayich
  • 0 votes
  • 5 comments

Print Preview Option

Can you please create a print preview option for customers' labels?

Shipping rule to "Mark as Shipped"

title says it all.  if the order meets certain rules, then it is marked as shipped and moved out of the queue
  • Ben Hinton
  • 0 votes
  • 3 comments

FedEx End of Day

An end of day sheet that the FedEx driver could scan as an acceptance sheet would be very helpful. When shipping large volumes the drivers are reluctant to s...
  • robert Poll
  • 1 vote
  • 6 comments

Amending Shipping Details After Shipment

I would like to amend an order after the fact to show the amount of shipping I paid when I ship via IBC, since I don't know what I will get charged until tha...
  • nicola grayling
  • 0 votes
  • 1 comment

Email template salutation

The email templates offer the following variables for customer name: {{shipment.customer_name}} {{recipient.full_name}} {{shipment.billing_full_name}} For th...
  • Gregorio de Haro
  • 0 votes
  • 3 comments

Import Order Tags from Shopify

We ship a welcome kit on the first shipment and then a refill on each subsequent shipment. The only differentiation from Shopify is in order tags that note "...
  • Morgen Newman
  • 0 votes
  • 6 comments