I'm considering going to your Basic plan. Why should I upgrade?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

I messed up on my label, do I have to start over?

I already printed my order, and realized the I didn't select the correct carrier service. What should I do?
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How can I adjust my label sizes within ShippingEasy? What sizes are available?

My label sizes aren't right. How do I change this ?
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Why are my labels blank?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How do I remove an order from Ready to Ship?

I created a shipment for an order I no longer need. How do I remove it?
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

I accidentally cleared an order. How do I get it back?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

The USPS lost my package. How do I file a claim?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How can I get auto-refunded for unused return labels?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How long do I have to cancel a label if I do not use it?

  • ShippingEasy
  • 0 votes
  • 2 comments
  • Answered

One of my items is out of stock so I can't ship the full order, how do I split the order?

I want to still ship some of the items.
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Why do I have to have two Endicia accounts?

I would just like to have one account to make it easier. Why do I need to have two?
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Why don't I get email support anymore? I'm on the Starter plan

I used to see a little email icon inside the ShippingEasy app - but it's gone. What happened : (
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Include product line items in shipping labels

ShippingEasy Update: This is a duplicate. Please see this alternate thread.   It would be SUPER convenient for the shipping/packing team to be able to see w...

Closed for comments

  • Alfred Mai
  • 0 votes
  • 1 comment
  • Answered

Allow Carrier Insurance to be Purchased

ShippingEasy Update: This is a duplicate. Please see this alternate thread. We'd like to see the option of purchasing insurance directly from the carriers. ...

Closed for comments

  • Jason Lee
  • 0 votes
  • 1 comment
  • Answered

Cancel an order from the Shipments screen

Currently in order to cancel an order that made it to the Shipments screen, you need to cancel the shipment, then return to the orders screen, locate the ord...
  • Stephen Mayfield
  • 0 votes
  • 3 comments

Control the mouse cursor better when doing manual order

The mouse cursor (blinking vertical line in the field you are typing in) goes away when I go to another tab, and I need to click the next text box again when...
  • Lonnie Kauffman
  • 0 votes
  • 1 comment

Enable selecting multiple order/shipment rows at once by using the shift key

When selecting multiple orders, it would be useful to be able to select the first row in a range, hold the shift key, then select the last row in the range, ...
  • Steve Richter
  • 0 votes
  • 3 comments
  • Completed

Ability to stop sending international orders a tracking number.

We use a consolation company (APC) so the tracking number basically meaningless and is confusing our customers. We get a lot of complaints. 
  • Jonathan Sabutis
  • 0 votes
  • 1 comment

shipping rule for boxes

We could use a shipping rule to automate what box an order goes in to.
  • Joel Cannon
  • 0 votes
  • 1 comment

Squarespace

Any plans to integrate with Squarespace? 

Closed for comments

  • Claire Baxter
  • 0 votes
  • 12 comments
  • Completed

Filter orders by specific date

I need to view and print pick lists by order date. Currently the filter option allows me to filter by age, but does not account for the order date -- specifi...
  • Claire Baxter
  • 0 votes
  • 2 comments
  • Completed

Add Paypal Notes to Ebay Orders

We do custom work and sometimes customers have instructions or special requests for an order and leave a Paypal note.  That note is visible with the eBay ord...
  • Lillian Gorman
  • 0 votes
  • 6 comments

Save the addresses that are automatically brought in to my orders page to my customer address book

ShippingEasy Update: This is a duplicate. Please see this alternate thread. from either the orders page or the shipping page.  Like what is available on the...

Closed for comments

  • Elaine Hsieh
  • 0 votes
  • 1 comment
  • Answered

Allow combining of orders that have previously been split

Why can't this be done? It's easier for me to split orders first, then combine later if two items in an order happen to be ready to ship at the same time. Th...
  • Greg Backstrom
  • 0 votes
  • 2 comments
  • Completed

Bug: Ship from zip code doesn't update orders already in "ready to ship"

Often I have to change my ship from zip code. I usually forget to change it until I see it is incorrect on the "ready to ship" screen. I then go to the store...
  • Greg Backstrom
  • 0 votes
  • 1 comment

Fix the broken CSS on the "Ready to Ship" page (horizontal)

When processing orders with an item description which is one large string with no spaces, the current CSS causes the "name" td element to overflow and cause ...
  • Steve Richter
  • 0 votes
  • 1 comment