One of my items is out of stock so I can't ship the full order, how do I split the order?

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Answered

I want to still ship some of the items.

Official Comment

If you're ever unprepared to ship an item in a multi-item order on the Orders Page, you can always split the order and only ship the items that you're prepared to send. Splitting isn't only helpful, it's easy to do as well!

From the Orders Page, click on the "multiple items" button on an order with more than one item. This will display a drop down menu with all of the items in the order.

To split an order you will need to check the check box on the line that contains the entire order and at least one of the boxes in this drop down menu (checked items will be split into one order and unchecked items into another). Make sure you take note of the orders that you are splitting so that you do not lose them in your orders page once you've successfully split the order.

After you've made the proper selections, head to the top center of the Orders Page and click on the grey 'More' button, followed by 'Split Orders'. This will split the order that you have selected and put the item(s) that you've selected into your orders page.

Now you can process just the portion that is ready to ship.

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