The USPS lost my package. How do I file a claim?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How can I get auto-refunded for unused return labels?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How long do I have to cancel a label if I do not use it?

  • ShippingEasy
  • 0 votes
  • 2 comments
  • Answered

One of my items is out of stock so I can't ship the full order, how do I split the order?

I want to still ship some of the items.
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Why do I have to have two Endicia accounts?

I would just like to have one account to make it easier. Why do I need to have two?
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Why don't I get email support anymore? I'm on the Starter plan

I used to see a little email icon inside the ShippingEasy app - but it's gone. What happened : (
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Include product line items in shipping labels

ShippingEasy Update: This is a duplicate. Please see this alternate thread.   It would be SUPER convenient for the shipping/packing team to be able to see w...

Closed for comments

  • Alfred Mai
  • 0 votes
  • 1 comment
  • Answered

Allow Carrier Insurance to be Purchased

ShippingEasy Update: This is a duplicate. Please see this alternate thread. We'd like to see the option of purchasing insurance directly from the carriers. ...

Closed for comments

  • Jason Lee
  • 0 votes
  • 1 comment
  • Answered

Save the addresses that are automatically brought in to my orders page to my customer address book

ShippingEasy Update: This is a duplicate. Please see this alternate thread. from either the orders page or the shipping page.  Like what is available on the...

Closed for comments

  • Elaine Hsieh
  • 0 votes
  • 1 comment
  • Answered

Allow for reprinting of labels in correct format after changing print settings

ShippingEasy Update: This is a duplicate. Please see this alternate thread. If I print a label, then change my label print settings and go back to reprint t...

Closed for comments

  • Vladimir Andral
  • 0 votes
  • 1 comment
  • Answered

Update Defaults needed for International Duties & Taxes...URGENT.

ShippingEasy Update: This is a duplicate. Please see this alternate thread. It's still too easy to overlook the Duties that default to "Bill Sender"...when ...

Closed for comments

  • Robert Schlein
  • 0 votes
  • 1 comment
  • Answered

Edit manual orders after getting a rate

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Currently, unless I am misinformed, once you build a manual order and hit "save ...

Closed for comments

  • Matt
  • 0 votes
  • 1 comment
  • Answered

PDF label/packing slip creation

ShippingEasy Update: This is a duplicate. Please see this thread. With the changeover to direct printing using ConnectEasy, we no longer have the ability to...

Closed for comments

  • Stephen Mayfield
  • 0 votes
  • 1 comment
  • Answered

Intergrate with BigCartel

It would be great if you could integrate with BigCartel. 

Closed for comments

  • tara snow
  • 1 vote
  • 21 comments
  • Answered

Different "Ship To" and "Bill To" on Manual orders like on Synced orders

ShippingEasy Update: This is a duplicate. Please see this alternate thread. When entering a manual order and printing a packing slip, it would be great if y...

Closed for comments

  • chris tambasco
  • 0 votes
  • 1 comment
  • Answered

Product description mapping

Please allow for product description mapping preferably using an uploaded CSV, thus allowing the substitution of product descriptions when used for internati...
  • Nature's Alternatives
  • 0 votes
  • 4 comments
  • Answered

Use Priority Mail 1-Day, 2-Day, etc in emails

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Write now, the confirmations say "Priority Mail (2-3 days), when the label will ...

Closed for comments

  • Robert Schlein
  • 0 votes
  • 1 comment
  • Answered

Match Dazzle File Exports

ShippingEasy Update: This is a duplicate. Please see this thread. Since you want to transition folks off of Dazzle, make the back end integration a little e...

Closed for comments

  • Robert Schlein
  • 0 votes
  • 0 comments
  • Answered

Always Save to Customer Addresses

It would be helpful to be able to opt to always save manual orders to Customer Addresses, instead of having to remember to check the box every time. It woul...
  • Justin Dieters
  • 0 votes
  • 4 comments
  • Answered

Change Dashboard MTD to Last 30 Days

Month-To-Date is useless at the beginning of the month. Doing last 30 days instead (or in addition) would be much more useful & informative.
  • Justin Dieters
  • 0 votes
  • 1 comment
  • Answered

Increment shipping date to next business day

Alert me when I'm about to buy a USPS label after 5pm when the shipping date is set to that same day.
  • Erin Allan
  • 0 votes
  • 6 comments
  • Answered

Packing slip customization - Condition

In the Packing Slip setup, could we add a checkbox for whether or not to print condition.  We sell a lot of food products, and seeing 'New' next to an item i...
  • Stephen Mayfield
  • 0 votes
  • 5 comments
  • Answered

We need a parse and paste box for international shipping

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Please set up International shipping in USPS as a parse and paste just like you ...

Closed for comments

  • Maxine Addington
  • 0 votes
  • 1 comment
  • Answered

Edit shipping address from "Orders" screen

ShippingEasy Update: This is a duplicate. Please see this alternate thread. _____________________________________________________________ Sometimes an addres...

Closed for comments

  • ShippingEasy
  • 0 votes
  • 7 comments
  • Answered

Order Notes on Shipment History

ShippingEasy Update: This is a duplicate. Please see this thread. Would you like to see your notes carried over from Orders to Shipment History *or would yo...
  • ShippingEasy
  • 0 votes
  • 2 comments
  • Answered