Open Orders from Storenevy not syncing with ShippingEasy, can't ship orders

I have 22 Open orders in my Storenvy, only 1 synced. Obviously i need to ship the other 21, but if they won't sync (all are open) I can't. I'm trying to lik...
  • Susan Lau
  • 0 votes
  • 1 comment
  • Answered

ConnectEasy receives a print job, but a label doesn't print

Hello everyone, Just wondering if anyone been having issues with connecteasy since yesterday. create 2 shipments went to go pay and print only one label prin...
  • Uriel Edwards
  • 0 votes
  • 3 comments
  • Answered

Rakuten Integration

If you would like to see this feature, please "follow", "vote", and comment!

Closed for comments

  • ShippingEasy
  • 0 votes
  • 26 comments
  • Answered

Labels not printing correctly

For some reason all of my labels are printing in corner of the page so important info is getting cut off. I can't change this setting on my printer end so I ...
  • Jamai Lowell
  • 0 votes
  • 1 comment
  • Answered

Include FedEx OneRate Options

If you would like to see this feature, please "follow", "vote", and comment!

Closed for comments

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Is tracking information available through the GET function in the API?

Hi, I just have a quick question regarding the information that is available to me through the GET function. I've been looking over this page here: http://sh...
  • Darian Scatton
  • 0 votes
  • 5 comments
  • Answered

Enable a link to Shopatron for automatic downloading of orders

ShippingEasy Update: This is a duplicate. Please see this alternate thread. I am a Shopatron fulfiller, and the only way I can use ShippingEasy for these or...

Closed for comments

  • Debra Coker
  • 0 votes
  • 1 comment
  • Answered

Changing Endicia account number

Hello, I recently changed my Endicia account, how can I change my account number on Shipping Easy?
  • Christopher Brinkley
  • 0 votes
  • 1 comment
  • Answered

Orders are not showing up from my Storenvy shop

My orders aren't showing up on shipping easy from my Storenvy shop. I removed my shop and reconnected it again but still doesn't seem to show orders. I have ...
  • Angelica Heredia
  • 0 votes
  • 4 comments
  • Answered

Ability to edit addresses and information in the orders page

ShippingEasy Update: This is a duplicate. Please see this alternate thread. If you would like to see this feature, please "follow", "vote", and comment!

Closed for comments

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

My labels are printing on 4x6, but the end result is the size of a postage stamp on a 4x6 label . Has anyone else experienced this?

1.) If I print a label from Shipping Easy, from the Ready to Print Page - OR, if I print a test label from your Settings / Labels page - The label that pulls...
  • William Dayton
  • 1 vote
  • 4 comments
  • Answered

Hold for Pick UP

ShippingEasy Update: This is a duplicate. Please see this alternate thread: Hold for Pick Up with USPS   ____________________________________________________...

Closed for comments

  • Angie Philipps
  • 0 votes
  • 1 comment
  • Answered

Unable to create manual order

It is 10:15 PM EST. I am unable to create a manual order. When I enter the info and press create order it says "Verifying address ans saving" like it normall...
  • Ed Watrobski
  • 0 votes
  • 1 comment
  • Answered

Can I downgrade my plan at any point?

Hi, I have loved using Ship Easy this month! I will need to sign up for the basic plan {500 shipments} but I was wondering if I would be able to downgrade to...
  • carmella calhoun
  • 0 votes
  • 1 comment
  • Answered

What do I do if my Endicia account is suspended?

I cannot relink endicia account. Please help.
  • Leandra Peters
  • 0 votes
  • 1 comment
  • Answered

Can I automatically sync WooCommerce orders with my ShippingEasy account ?

I have a website running on Wordpress using WooCommerce. Is there any way to automatically sync orders with my ShippingEasy account without having to manuall...
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How can I post to the forum?

When I try to post to the forum, it says I don't have an account, but I have a ShippingEasy account. How do I post to the forum?

Closed for comments

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

I only see Priority Mail shipping options. How can I ship First Class?

I just signed up for ShippingEasy and I'm only seeing rate options for Priority Mail and Priority Mail Express services. How can I ship First Class?
  • Princess Mc Cain
  • 0 votes
  • 1 comment
  • Answered

Oops Error on Shipment History page

I created the shipment and paid it, and then I wanted to cancel the shipment since it is a test of integration with shippingeasy. But when I tried to go to ...
  • Ivan Evseev
  • 0 votes
  • 5 comments
  • Answered

Who do I contact if my package never delivers?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Why can't I purchase the label? It's giving a rate of 0.

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

I'm shipping from outside of the United States. Can I use ShippingEasy?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How can I sync with my store?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

I'm considering going to your Basic plan. Why should I upgrade?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

I messed up on my label, do I have to start over?

I already printed my order, and realized the I didn't select the correct carrier service. What should I do?
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How can I adjust my label sizes within ShippingEasy? What sizes are available?

My label sizes aren't right. How do I change this ?
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

Why are my labels blank?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

How do I remove an order from Ready to Ship?

I created a shipment for an order I no longer need. How do I remove it?
  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered

I accidentally cleared an order. How do I get it back?

  • ShippingEasy
  • 0 votes
  • 1 comment
  • Answered