For some reason all of my labels are printing in corner of the page so important info is getting cut off. I can't change this setting on my printer end so I think it's a issue with the way ShippingEasy is set up.... Anyone know how to fix this?
Hi Jamai - Thank you for posting to our forum!
When I review your label settings (go to SETTINGS >> LABELS), I see that you've selected the 4"x6" option intended for a thermal printer.
- Are you using a thermal printer, one that generates a label onto a 4"x6" sheet without borders? If so, you'll want to review your printer properties to be sure that the page size is set to 4"x6".
- Are you using a laser or inkjet printer that prints to 8.5"x11" sheets? If so, you'll want to change your ShippingEasy label settings to print 4"x6" labels onto a 8.5"x11" sheet, available in a variety of formats. These include the following:
I also recommend our step-by-step guide for setting up your labels if you need assistance navigating your label settings: Setting up your shipping labels: Step by step guide.
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