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Avoid duplicate orders by updating existing imports
Unfortunately ShippingEasy won't work for us anymore because our wholesale platform doesn't integrate directly. That normally wouldn't be a problem because ...
Is this Support Magento2.3.x?
Hello Team,We are running MagentoCE 2.3.x and needs to use your extension (https://marketplace.magento.com/shippingeasy-module-fulfilment.html) feature but i...
unshipped orders report
We use Shipping Easy to ship 8-10k orders a month, and growing. As we try to better manage this process, we need a report that we can run, within a selected ...
FTP Integration for stores
How FTP integration has been implemented for stores and how it works
Amazon Product Feedback email not Activating
Hi there, I've created an Amazon Product Feedback email, set the parameters, the sender email is approved in Seller Central, but when I click Activate, I'm t...
Do not automatically create variations when importing products from Amazon
Please!!
Or at least give users the option to create or not create variations automatically.
Thanks!
Setting up store
I just signed up with Shipping Easy.
I'm trying to connect my store. I am with Wix.
That is not an option of choices(of numerous).
How do I set up my store?
New splitting orders function
Hello, you recently made a change to the split orders function in Shipping Easy. I would like to change my software back to the old method....
Order Upload process have 'SKU' as a required field instead of 'Item Name'
We run our inventory based off of SKUs, not item names. The order upload process is basically useless for me because it requires me to input an item name ins...
Order Upload process has 'Item Name' as a required field
We run our inventory based off of SKUs, not item names. The order upload process is basically useless for me because it requires me to input an item name ins...
Errors whenever attempting to purchase postage
I'm getting the following error any time I attempt to buy postage. It's been like this for a week, and I've tried changing the card for payment to see if th...
No shipment history available
I have just completed two domestic USPS shipments.
One of them includes an error so I was hoping to be able to cancel it through the Shipment History overvie...
Drop Shipping
We sometimes have customers who pick up their orders in our store so we will mark their packages as dropped shipped. However, they still receive an email th...
Amazon UAE (United Arab Emirates) Integration Request
Hey guys,
Please add API integration with Amazon.ae (United Arab Emirates or UAE). This is a new platform and they are actively recruiting sellers to fill th...
Hide postage options
When creating a label there are many postage options that we will never use.
How can I hide those options to make the review and selection of a label easier?
Would be nice to know how much shipping is estimated on current orders
I can't believe this isn't a feature. I ship orders weekly (a couple hundred are open at any given time typically), and I have to manually estimate shipping ...
Printer issues
Setting up on the free trial - it won't let me set up to my printer as a printer - only as a fax nor will it let me change printer settings. It appears that ...
Customer or Internal Notes - More Obvious Indicator
We have noticed that some customer and/or internal notes are being missed when shipping orders. Currently there is a small conversation bubble that appears n...
UPS Economy
Is Shipping Easy working with UPS on API to be able to print International UPS Economy Labels?
Add or update the dimensions with a quick check mark similar to update date
Need to see if possible to add the feature to update dimensions for each single product same way of updating the weight ( Update item weight in product catal...
Bulk edit/remove tags on Contacts menu needs to be wide instead of long
The previous person in charge of uploading our contacts to the database did it incorrectly for THOUSANDS of our contacts. When I attempt to use the "Remove T...
Feature request: Export data from "Shipment History"
I want a feature to exist in the Shipment History page to export all the displayed data to csv or Excel.
We need to track status of delivery and take action ...
USPS Retail Ground Tracking Included or Not?
Hoping someone can clarify the conflicting info on this page re: tracking for USPS Retail Ground shipments: https://support.shippingeasy.com/hc/en-us/article...
Can't connect Magento 2.2.7
I can not connct to my Magento store, My version is 2.2.7, Keep prompting the “Credentials could not be validated.”
I have checked URL, ACCOUNT, PASSWORD all...
Increase the preview to include all variants instead of first 10; pull up specific variants when exact sku is typed in
If I only have one or a few SKUs that I need to update the inventory count, say I come across a couple of defective items, it is too cumbersome to go through...
eBay order numbers
eBay has instituted a new order number system. Will Shipping Easy be downloading those numbers soon?
buying postage
I have stamps.com as the 3rd party. Yesterday and today - it said that i was low on postage and i kept pressing the buy and it kept spinning. According to m...
Print 4-up labels.
I need the ability to change the location of the label for multiple orders. I am using the 4" x 5" USPS 4 up label, and when I test print the label it works ...
Request the documentation for the OpenCart integration
Hi I would like the documentation for the Open Cart integration. Specifically I would like the api documentation for this integration.
Error when trying to add postage
I am trying to add postage to my account so I can print the labels. I've tried three times and am getting a red box that says "customer error". The banking...