Avoid duplicate orders by updating existing imports

Unfortunately ShippingEasy won't work for us anymore because our wholesale platform doesn't integrate directly.  That normally wouldn't be a problem because ...
  • Sander Kallshian
  • 0 votes
  • 1 comment

Is this Support Magento2.3.x?

Hello Team,We are running MagentoCE 2.3.x and needs to use your extension (https://marketplace.magento.com/shippingeasy-module-fulfilment.html) feature but i...
  • Magento Expert
  • 0 votes
  • 1 comment
  • Answered

unshipped orders report

We use Shipping Easy to ship 8-10k orders a month, and growing. As we try to better manage this process, we need a report that we can run, within a selected ...
  • Jerrica Thomas
  • 0 votes
  • 1 comment

FTP Integration for stores

How FTP integration has been implemented for stores and how it works
  • sunanda sharma
  • 0 votes
  • 1 comment
  • Answered

Amazon Product Feedback email not Activating

Hi there, I've created an Amazon Product Feedback email, set the parameters, the sender email is approved in Seller Central, but when I click Activate, I'm t...
  • Ksenia Voropaeva
  • 0 votes
  • 3 comments
  • Answered

Do not automatically create variations when importing products from Amazon

Please!! Or at least give users the option to create or not create variations automatically. Thanks!

Closed for comments

  • Tomasz Janczak
  • 0 votes
  • 4 comments

Setting up store

I just signed up with Shipping Easy. I'm trying to connect my store. I am with Wix. That is not an option of choices(of numerous). How do I set up my store?
  • John Jarmuskiewicz
  • 0 votes
  • 3 comments
  • Answered

New splitting orders function

  Hello, you recently made a change to the split orders function in Shipping Easy.  I would like to change my software back to the old method....
  • Judy Masucci
  • 0 votes
  • 2 comments

Order Upload process have 'SKU' as a required field instead of 'Item Name'

We run our inventory based off of SKUs, not item names. The order upload process is basically useless for me because it requires me to input an item name ins...
  • EvanTen3 Meinerts
  • 0 votes
  • 3 comments

Order Upload process has 'Item Name' as a required field

We run our inventory based off of SKUs, not item names. The order upload process is basically useless for me because it requires me to input an item name ins...
  • EvanTen3 Meinerts
  • 0 votes
  • 1 comment
  • Answered

Errors whenever attempting to purchase postage

I'm getting the following error any time I attempt to buy postage.  It's been like this for a week, and I've tried changing the card for payment to see if th...
  • Steve Roddel
  • 0 votes
  • 1 comment
  • Answered

No shipment history available

I have just completed two domestic USPS shipments. One of them includes an error so I was hoping to be able to cancel it through the Shipment History overvie...
  • Zachary Brown
  • 0 votes
  • 1 comment
  • Answered

Drop Shipping

We sometimes have customers who pick up their orders in our store so we will mark their packages as dropped shipped.  However, they still receive an email th...
  • Debbie Lewis
  • 0 votes
  • 1 comment
  • Answered

Amazon UAE (United Arab Emirates) Integration Request

Hey guys, Please add API integration with Amazon.ae (United Arab Emirates or UAE). This is a new platform and they are actively recruiting sellers to fill th...
  • Yan Vilensky
  • 0 votes
  • 4 comments

Hide postage options

When creating a label there are many postage options that we will never use.   How can I hide those options to make the review and selection of a label easier?
  • Charis & Doxa
  • 0 votes
  • 1 comment
  • Answered

Would be nice to know how much shipping is estimated on current orders

I can't believe this isn't a feature. I ship orders weekly (a couple hundred are open at any given time typically), and I have to manually estimate shipping ...
  • Sarah LaPaglia
  • 0 votes
  • 1 comment

Printer issues

Setting up on the free trial - it won't let me set up to my printer as a printer - only as a fax nor will it let me change printer settings. It appears that ...
  • Dee Dee Juster
  • 0 votes
  • 1 comment
  • Answered

Customer or Internal Notes - More Obvious Indicator

We have noticed that some customer and/or internal notes are being missed when shipping orders. Currently there is a small conversation bubble that appears n...
  • Breek Arms
  • 0 votes
  • 1 comment

UPS Economy

Is Shipping Easy working with UPS on API to be able to print International UPS Economy Labels?
  • Jesse Fisher
  • 0 votes
  • 2 comments

Add or update the dimensions with a quick check mark similar to update date

Need to see if possible to add the feature to update dimensions for each single product same way of updating the weight ( Update item weight in product catal...
  • Eddie Tarabichi
  • 0 votes
  • 3 comments

Bulk edit/remove tags on Contacts menu needs to be wide instead of long

The previous person in charge of uploading our contacts to the database did it incorrectly for THOUSANDS of our contacts. When I attempt to use the "Remove T...
  • Eve Grasso
  • 0 votes
  • 1 comment

Feature request: Export data from "Shipment History"

I want a feature to exist in the Shipment History page to export all the displayed data to csv or Excel. We need to track status of delivery and take action ...
  • Jetting Chen
  • 0 votes
  • 1 comment

USPS Retail Ground Tracking Included or Not?

Hoping someone can clarify the conflicting info on this page re: tracking for USPS Retail Ground shipments: https://support.shippingeasy.com/hc/en-us/article...
  • Renee Szostak
  • 0 votes
  • 1 comment
  • Answered

Can't connect Magento 2.2.7

I can not connct to my Magento store, My version is 2.2.7, Keep prompting the “Credentials could not be validated.” I have checked URL, ACCOUNT, PASSWORD all...
  • 罗霆
  • 0 votes
  • 1 comment
  • Answered

Increase the preview to include all variants instead of first 10; pull up specific variants when exact sku is typed in

If I only have one or a few SKUs that I need to update the inventory count, say I come across a couple of defective items, it is too cumbersome to go through...

Closed for comments

  • Cassandra Holmes
  • 0 votes
  • 5 comments
  • Answered

eBay order numbers

eBay has instituted a new order number system.  Will Shipping Easy be downloading those numbers soon?
  • Evan Story
  • 0 votes
  • 2 comments
  • Completed

buying postage

I have stamps.com  as the 3rd party. Yesterday and today - it said that i was low on postage and i kept pressing the buy and it kept spinning. According to m...
  • Donna Fallon
  • 0 votes
  • 3 comments
  • Answered

Print 4-up labels.

I need the ability to change the location of the label for multiple orders. I am using the 4" x 5" USPS 4 up label, and when I test print the label it works ...
  • Lee Reams
  • 0 votes
  • 1 comment
  • Answered

Request the documentation for the OpenCart integration

Hi I would like the documentation for the Open Cart integration. Specifically I would like the api documentation for this integration.
  • Jason Hall
  • 0 votes
  • 1 comment
  • Answered

Error when trying to add postage

I am trying to add postage to my account so I can print the labels.  I've tried three times and am getting a red box that says "customer error".  The banking...
  • Lisa DeWees
  • 0 votes
  • 1 comment
  • Answered