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Unable to update the send from email address for seller feedback requests.
Hello - we are unable to update our send from address using your seller feedback tool. When we try to click the text field to update it we the cursor turns i...
Shipping History - Product Titles and SKUs need to be shown
Please add the ability to see the Product Title and SKU on the Shipping History page and make the colums sortable by that. Sometimes you want to see on a giv...
Newegg Business Integration Needed
Newegg Business intergration is needed. We have an account there and currently have no way to know when there is an order pending for us.
When will this be ...
Amazon Prime "Buy Shipping" for Sub-Account
When will this bug be fixed?
Currently you can not ship with "Buy Shipping" for a Sub-Account. This was found last year and I understand that coding was pu...
Amazon Feedback and Review Tracking
PLEASE don't take away this feature! I got an email last week saying that this was going away. I just called in to find out why and there really didn't seem ...
Amazon Order ID's need to sych with ShippingEasy dashboard
Amazon Order ID does not show up on ShippingEasy. After an order is sent for Drop shipping to Amazon MCF/FBA, there is no easy way for us to locate those ord...
Zen Cart Integration
I understand that support for the eCommerce Zen Cart platform does not exist. (should, in my opinion) That said, I am looking for a way to import a .cvs fi...
Delivery Times Report
Our prior shipping software provider (Endicia) provided valuable reports showing # of shipment to each region and avg delivery times for a year or other user...
Print 4x5 label and packing slip on same page?
It is easy to print a 4x6 label and corresponding packing slip on the same page, but I ship small boxes for which a 4x5 label is a better fit. Is there a wa...
Email Campaigns needs folders
Hello,
I would like to be able to create folders for all my email campaigns to organize them better.
Thanks,
Chad
Automated email campaigns
Hello,
We would like to automatically send customers multiple emails all under one campaign.
Example:
Customer uses new sign up form, we want to send one ema...
Email Campaigns
Hello,
We manage 2 Shopify stores and we need to be able to create campaigns for both of them, currently there is no way to select which emails to to which s...
Bonanza Inventory Management Integration
Hi,
It would be incredible if the ShippingEasy team could figure out a way to integrate inventory sync with Bonanza. It is extremely useful that they are abl...
WooCommerce won't Connect
I've gone through the Things to check list:
SSL enabled (https://)
WordPress 5.4
WooCommerce 4.1
Store is SSL enabled (https://)
Legacy REST API is NOT enab...
Pick list that can show total bundle child skus.
We sell bundled products. Many of the bundles include different combinations of the same products.
Assume
Bundle A contains 4 of sku X
Bundle B contains 2 ...
Branded Tracking support for more than one brand
ShippingEasy's initial release of Branded Tracking gives merchants the option to create one portal for their stores. We would like to understand the needs o...
Never got a refund
I created a label on 3/6/2020 and realized after I'd purchased postage for it that it contained an error. I cancelled the order immediately, same day, reques...
Add product name field for labels
Can you add a field in the product catalog to allow for a specific name to print on the label for shipment contents? We ship discretely, and neither the SKU...
It won't let me buy more postage
Purchase failed. Account exception Exception with code 0x00560102; module 86, category 1, item 2
I need to order more stamps but it won't let me add postage ...
Domestic USPS option without Order #?
I'm fine with the Order # being present by default, but I'd greatly appreciate there being a way to turn it off for shipments where I don't want it on there....
Is it possible to format my labels to use the "c/o" format instead of the "ATTN:" format?
I'm trying to create my first shipment being sent to NAME c/o COMPANY.
When I paste the address in, it correctly parses the fields as:First LastCompanyADDRES...
New Feature Request
Hi, I would like to see just regular Stripe (not Stripe Relay) also be offered as an integration. Thanks.
Inaccurate price/total value for customs
Quite often when I process foreign orders with items on sale the customs value is incorrect, even though the pricing listed for the products and the subtotal...
Address parsing error - ability to edit and resubmit
I add a lot of orders (especially for catalogs) via the Quick ship and I copy and paste the name/address into the ship to field. Quite often SE is unable to...
Purchases failed?
Why can I not purchase any postage? I have tried updating my account with 3 separate cards, all of which I know are valid cards.
I even see a notice from my ...
Walmart Marketplace Canada
We just opened a Walmart Canada Marketplace. Please add support to work with Canada.
Thank you
Electric Vac LLC
Ability to edit Order Total, Subtotal, ID, and Shipping Paid
Shipping Easy has many wonderful features including accounting reports, inventory information and shipping label production. Your customer service is great!
...
Order ID changing for same external order identifier
I have observed three orders with the same `external_order_identifier`, but three different ShippingEasy ids. This becomes an issue when trying to track uniq...
Automatically calculate dimensional volume and Create a Rule to apply dimensions to shipping presets
When creating a product, you have the option to fill in the dimensions. It would be nice if Shipping easy would use these entries to calculate dimensional vo...
FedEx International Commercial invoices (ETD) not printing automatically in batch shipments.
We have to manually turn off ETD in account settings in order to print the label ( ie often from Italy, Spain, etc. ) Severely hampering our work flow becau...