I'm trying to create my first shipment being sent to NAME c/o COMPANY.
When I paste the address in, it correctly parses the fields as:
First Last
Company
ADDRESS
which is how I pasted it in using the c/o format, which is proper for a shipment going to this individual at this address.
But when I get to the confirmation page before buying the label, it shows the "Ship To" field as being:
Company
First Last
ADDRESS
using the ATTN: format, which is how I assume it'd show up on the label. This is a valid format, and, possibly even the most common, but it doesn't work for all situations, including the one I'm currently in.
So I guess my question is two-fold:
1) Is the preview how the label will actually come out when I buy it?
2) If so, is there any way to change it so it's "First Last c/o Company" instead of "Company ATTN: First Last"?
Hello Mike!
Thanks for posting to our community!
When the label is moved to Ready to Ship in preview mode before the label is purchased, the format the address shows up in is reflective of how the address will appear on the final label. Unfortunately, we don't have a way to change the format of how this shows.
With that being said, I invite you to post the ability to change or edit formats on labels as a feature request for our Product Managers to review in our Feature Request Forums.
Thank You!