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Increase the preview to include all variants instead of first 10; pull up specific variants when exact sku is typed in
If I only have one or a few SKUs that I need to update the inventory count, say I come across a couple of defective items, it is too cumbersome to go through...
buying postage
I have stamps.com as the 3rd party. Yesterday and today - it said that i was low on postage and i kept pressing the buy and it kept spinning. According to m...
Print 4-up labels.
I need the ability to change the location of the label for multiple orders. I am using the 4" x 5" USPS 4 up label, and when I test print the label it works ...
Request the documentation for the OpenCart integration
Hi I would like the documentation for the Open Cart integration. Specifically I would like the api documentation for this integration.
Error when trying to add postage
I am trying to add postage to my account so I can print the labels. I've tried three times and am getting a red box that says "customer error". The banking...
Internationa Shipping Questions
So I mailed a package from US to Budapest Hungary. Box is 12x12x6in 12lbs Delcared value is $320 (its board games) As of 24 hours ago heres the current track...
PrestaShop shipping
Hi there
I am working on PrestaShop store right now and I am looking for the best shipping solution for my store.
I saw Shipping easy integration for Presta...
Shipping & delivery notifications no longer sending out
Hello, my shipping & delivery notifications suddenly stopped sending (to myself and my customers). Everything is still turned on. When I go to manually try t...
Yearly Shipping History
I need to review my shipments for the past year for sales tax purposes. I am using the free account. Is it possible to get information about my shipments s...
Bandcamp Integration
I use ShippingEasy for all of my stores except Bandcamp. I used to use ShipStation for everything but I've migrated everything to ShippingEasy except Bandcam...
Prestashop Integration
Hello,
My shop has been using the shippingeasy module for Prestashop for about a year. We are testing an upgrade from prestashop version 1.7.4.3 to version 1...
contact
hi is shipping easy down again 1:22pm eastern time
Error message
I can't get a login screen to pop up, nor get to my orders. Anyone know if this is an isolated incident?
Setting up insurance failure
Set the insurance to add insurance over $50.00 and clicked on save. Got a page saying there was an internal error.
Anyone have any idea what went wrong?
New order notifications?
We set up an account and just realized that when there is a new order Shipping Easy doesn't send a notification. Is this not part of the software? If it is...
Your postage print request cannot be completed at this time.
Test print works fine in system dialog.
Test prints works fine on Endicia professional.
I have purchased $200 worth of postage, printed out 5 or so labels, a...
Balance keeps going into the minus
I have noticed recently I will add a balance say $10, buy a postage for $7 and I am left with $3, but when I log back in my balance is always in the negative...
Cannot add postage to account
Every time I try i get this error Stamps.com postage purchase failed because: Purchase failed. Account exception Exception with code 0x00560102; module 86, c...
Account says suspended
Hello,
I just tried to purchase postage to ship a package and it keeps giving me this:
Invalid SOAP message due to XML Schema validation failure. The 'http:/...
noreply@shippingeasy.com
How do we change this?
Why are we stuck with your branding when we pay for this service?
This is not professional.
"Oops I hate it when this happens"
Hello!
Every time I try to access different parts of ShippingEasy (Orders, Shipments, even the Support chat option) I get redirected to a page with this titl...
Customer Marketing Upload
Hey guys, I'm trying to begin using ShippingEasy for my email marketing. When I try to upload the CSV of my email list from Mailchimp (with over 4,000 contac...
Amazon Advantage integration
We use Amazon Advantage (consignment) to sell rather than Amazon Seller Central with marketplaces, but the instructions for ShippingEasy integration seem to ...
Can shipping easy deliver stuff from an online stores?
I am here to want your suggestions, I wanna know that if I do shopping from an online store than shipping easy will deliver my stuff? means I can buy stuff t...
prestashop orders not showing up on shippingeasy
Hi,
my prestashop orders aren't appearing on Shipping easy.prestashop version 1.7.2.5. I once again integrated prestashop with Shipping easy, but that does...
Create Manual Order Page
Since Shipping Easy has switched to Stamps and my account has been converted, I can no longer see the option buttons on the Create Manual Order page. This ...
Quick ship and add order not working
When I click on quick ship (which is what I usually do) it does nothing. I tried clicking the add manual order and it will not work either. I have closed out...
Payment / Balance issue
I purchased $10 in shipping dollars, then spent $3.82 for a shipment. My balance shows $2.27. This makes no sense, even the email confirmation I got from Sh...
Paid $10 for shipping for a $3.82 shipping charge, but got back $2.77. Why? Where is the remaining $3.91?
I purchased $10, I see the charge and the email telling me I got charged $10. I made one purchase of $3.82. My email after the purchase says:
DATE ...