My GC42O0d zebra printer feeds a blank label after printing a label. I do have single sheet set up correctly in the settings. And I believe I have the settings correct for the print driver setup to 4x6 inch label.
Any help is greatly appreciated!
Werner
I am having the same issue; I only have installed Connect Easy once; A blank label is printed after the first printed label.
I am working with Windows 10
Browser I am using Internet Explorer
Thanks,
-Pam
Hi Pamela, thank you for posting to our community.
Printing blank labels after a printed label is often due to a misalignment with your label spool.
In this case you may want to generate a PDF label from your account and then download the PDF to your computer and print it from there.
The link below will explain how to generate a PDF label from your ShippingEasy account:
How to: Generate a PDF when ConnectEasy is enabled
If the PDF label still prints with an extra blank label, from your computer, that would indicate your label spool may need to be realigned.
If the PDF label prints without any additional blank labels, you may need to check your Label settings in ShippingEasy, to make sure the correct format is selected for the size labels you are using.
How to: Save my shipping labels settings
Thank you,
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Hi Werner,
This is likely an issue with your Zebra printer, browser, Adobe, or ConnectEasy.
Here is how to Troubleshoot printing problems
For Zebra: make sure your driver is to date. Here is a list on Zebra of available software.
For your browser, make sure it is up to date. You may also need to apply Adobe as your default PDF viewer.
For Adobe, make sure it is up to date. Here is how to fix that:
Also, make sure you have the most up to date version of ConnectEasy, and that you do not have multiple versions installed (if you are using ConnectEasy).
If this doesn't help please tell me:
Your company name, your operating system, and your browser. If you are on a paid plan, you can contact us directly using the links in the app.
Warm regards.