We sell products that have a 1.5 year warranty so being able to manage the order over that time period would be nice.
Orders older than 90 days archived and can no longer manage returns
- 1 comment
- Date Votes
Add a Comment
Please sign in to leave a comment.
Hello John, and thank you for posting to our community!
While shipments older than 120 days are archived, they are still available from Reports and from the Global Search bar.
Our guide here explains: How to: Find orders and shipments using Global Search.
And the links below provide more information about our Reporting options.
What data is available within Reports?
How to: Export a preconfigured report
I hope that helps, but you still feel you need access to your past orders from the Shipment History page, would you consider reposting your specific needs to our Feature Requests forums? These are monitored by our CEO and Product Team and used to prioritize future development work.
We look forward to seeing you in the Feature Request forum and taking an active role in helping to shape ShippingEasy!
Thank you and happy shipping!