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Assistance with a receipt

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I need to find out receipt amount spent for a label I created on 03/19/15 9405510200829550229466. Please can you contact me or provide me with a number to call.

  • Doris Mesa
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Official Comment

Hello Ire Elese Orishas - Thanks for posting in the forums!

I see that you're subscribed to our FREE Starter plan. Unfortunately, this plan does not come with one-on-one support. However, posting to the forums is a sure way to receive support. Learn more about posting in the Support Center.

A note for others reading this post: if you're subscribed to a plan that includes one-on-one support, you'll find links to email, call, or chat us on the blue navigation bar, in the app. Learn more about our support hours.

Regarding your order, you can find the amount paid for a label by going to your SHIPMENT HISTORY. Just search by the order or tracking number and find the amount spent in the "$Shipping" column.

If you're filing a claim or need further documentation for your records, you can obtain this via your Endicia.com account. We have a couple of articles with more details:

A note for folks on the Basic and higher plans: you can also download shipping reports directly from ShippingEasy.

  • Jennifer R. [ShippingEasy]
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I'm sorry that I didn't mention it in my last post, but it's easy to upgrade to our Basic plan from the FREE Starter plan - and there are a lot of perks that come along with upgrading!

We have a couple of articles that answer common FAQs:

Please post any follow up questions you have to this thread and I'll be happy to clarify further!

  • Jennifer R. [ShippingEasy]
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