At ShippingEasy, our solution works right out of the box. We also understand that questions come up - and we have an answer for all of them! We back our application with online tools and a team of solution-focused Support representatives.
Our extensive Knowledge Base and FAQ is here for you 24/7.
|Search our Knowledge Base without leaving the app!
Click the ( ? ) and find thousands of expert articles at your fingertips.
Our Support representatives can help find answers and solutions.
If you can't find your answer or don't know where to start, our Support team is here to help. Though, the options available depend on your subscription plan.
We also host a Community forum, moderated by our Support team representatives, and encourage everyone - especially our FREE subscribers - to post their support inquiries there. Learn how to participate in our Community.
Paid subscribers (on the Basic and above plans) will see links to email, call, or chat in the upper left corner in app.
What is my plan type? Find out.
Our daily support hours, including special holiday hours, are shown on the calendar below:
How do I share my feedback with ShippingEasy?
What is the best way to monitor my Support Center posts and support requests?
What is my plan and current label use?
What is included in my plan?
ShippingEasy Quick Start Guide