Hello Mandy - Thanks for posting to the forums!

Looking over your account settings, everything is set up to send out confirmation emails.

1. You have enabled confirmation emails with your store settings.
2. Your orders have a buyer email address.

If you updated your Store settings to send the emails after you purchased the label, you'll need to "resend" the confirmation email. We show you how in this article:

• How to: Resend my customer a Shipment Confirmation Email

Something else to keep in mind is that your integrated store has unique email communication settings from your Manual Orders store. If you only receive orders from your integrated store, then you should be all set. However, if you add orders manually, then you'll want to review your Manual Orders Store settings, too.

You may also find these additional articles helpful:

• How to: Send a Shipping Confirmation Email to my customers
• How to: Start or stop getting copies of my customers' confirmation emails
• How to: Create a custom Email Template and save it to your store

If you have any other questions, please leave them in the comments below.