If you need to resend a shipment confirmation to yourself or your customer (or both), you have this option available to you from SHIPMENT HISTORY. Just follow these simple steps.
- Navigate to the SHIPMENTS tab from any page on your ShippingEasy account. Hover over the tab and select SHIPMENT HISTORY from the drop down.
- Select the shipment (s) you would like to resend a Shipment Confirmation email for.
- Navigate to the "Resend/Retry" button.
- To send Shipment Confirmation emails to you AND your customer - select the "Resend/Retry" button.
- To send Shipment Confirmation emails just to yourself, select Resend Email to Myself from the dropdown.
- To send Shipment Confirmation emails just to your customer(s), select Resend Email to My Customer from the dropdown.
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