One Balance and Carriers | FAQs

What are my carrier's rates?

ShippingEasy One Balance receives commercial discounts on USPS and UPS rates.
View all of our USPS rates in our Rate Tables.

Effective April 11, 2021, customers will enjoy discounts of up to 50% off UPS® Ground shipments, up to 66% for UPS 2nd Day Air® service, up to 65% for UPS Next Day Air® service, and up to 76% off International services on eligible packages

Rates for existing UPS accounts and FedEx will be pulled from the carriers API. If you have negotiated rates, this will be reflected within ShippingEasy. Learn more.

ShippingEasy uses standard USPS rates for international shipments. However, you may qualify for discounted international postage if you frequently ship overseas. Learn more.

How can I customize my label?

ShippingEasy supports customizing what order information is display on USPS, UPS and FedEx labels. Learn more about customizing:

How can I create a return label?

ShippingEasy offers easy prepaid returns for domestic shipments. For more information, take a look at our step by step guide.

It is not possible to create a prepaid return label for an International shipment within ShippingEasy. Learn more about International return shipments.

How do I contact my carrier?

If you need to contact your carrier directly, we have a list of carrier contact information available for your convenience.

If I have a carrier account on another platform, can I use it in ShippingEasy?

No. Accounts owned by a third party store platform should not be used in ShippingEasy.

ShippingEasy provides a ShippingEasy One Balance account to all subscribers. If you have negotiated your own rates with UPS, FedEx, or DHL Express, you may also connect these accounts to ShippingEasy. Learn more about setting up carrier accounts.

Can I use my existing USPS (Stamps) account with ShippingEasy?

This option is not available. Please create a new Stamps account in ShippingEasy Open a New USPS Postage Account by Stamps.com | How To

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