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RR Donnelley with ShippingEasy

RR Donnelley specializes in domestic and international shipping logistics. ShippingEasy provides support for accessing your shipping rates through RR Donnelley.

RR Donnelley Integration Requirements

To create an RR Donnelley account for use with ShippingEasy, contact RR Donnelly:

  • Phone Number: 917-806-8055

  • Email: helaine.w.rich@rrd.com

Connection Requirements:

  • Account Username

  • Account Password

Connect RR Donnelley to ShippingEasy

To connect a RR Donnelley account to ShippingEasy:

  1. Click SHIPPING and select ONE BALANCE & CARRIERS from the left side navigation.

    One balance and carriers marked

  2. Click Connect RRD Donnelley button.

    OB-Carriers_RRDonnelley_ConnectAccount_MRK.PNG

  3. Fill in your Account Username and Account Password.

    OB-Carriers_RRDonnelley_AccountNamePassword_MRK.png

  4. Click the Connect Account button.

Available Services

When you configure ShippingEasy to use your RR Donnelley account, ShippingEasy uses your RR Donnelley Username and Password to determine which specific RR Donnelley services are available to your account. If some services are listed but other services are missing, contact RR Donnelley to verify that your account is correctly configured.

RR Donnelley Services Available in ShippingEasy:

Domestic

  • Domestic Parcel

International

  • Priority Parcel DelCon DDP

  • Priority Parcel Delcon DDU

  • IPA

  • Courier DDP

  • Courier DDU

  • Economy Parcel

  • Priority Parcel DDU

  • Priority Parcel

  • ISAL

  • ePacket

Special Considerations for RR Donnelley

Shipping with RR Donnelley

  • The software provided to ShippingEasy by RR Donnelley does support the display of rate quotes for your shipping labels when on the READY TO SHIP and SHIPMENT HISTORY pages. This means that before you purchase a label, you will see a postage estimate based on the package information you've entered and the rates associated with your account credentials. shipments will show a cost of N/A on the SHIPMENT HISTORY page.

  • RR Donnelley labels can include:

    • Buyer's email address

    • Colony

    • Sender's Signature.

      Note

      Sender's Signature for your RR Donnelley labels is set when you create your RR Donnelley account. If you need to update the Sender's Signature, please reach out to your RR Donnelley account manager.

  • All customs information for RR Donnelley international shipments is handled electronically when you create the shipping label. There is no need to create a printed copy of the customs form or commercial invoice. So, there is no option on the SHIPMENT HISTORY page to create a customs form for RR Donnelley shipments.

Tracking International Shipments

Eligible international RR Donnelley shipments can be tracked on RR Donnelley's Track site. Once a label is successfully generated via ShippingEasy, the first tracking event will occur on the RR Donnelley website.

When notifying your customers, your Shipment Confirmation email template should include:

  • RR Donnelley website link

  • Tracking number

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