Labels & Postage FAQs

One Balance and Carriers | FAQs

ShippingEasy One Balance offers a single account for use with multiple carriers. Funds for ShippingEasy One Balance cover connected USPS and UPS accounts. L...

Prepaid Return Shipments FAQs

In ShippingEasy, you can create a prepaid return label from the original order. A prepaid return label is purchased by a merchant, paid for when printed, an...

Buy Labels | FAQs

ShippingEasy's Buy Labels feature allows you to purchase many labels in less than three clicks. Using the automation that you build to provide rate quotes o...

Can I reroute a USPS package?

Yes, only if you have a USPS account. There is a fee for this service and the intercept cannot be guaranteed. This service must be requested directly on the...

Sales Tax | FAQs

As a business, the law requires ShippingEasy to charge state sales tax. As of May 8, 2018, ShippingEasy invoices for sales tax. Learn more about sales tax. ...

Why can't I buy labels with an exact amount in my account?

It is possible to purchase labels with the exact amount in your One Balance account. However, this is only possible when purchasing from the ORDERS page or ...