Manage Shipments

Prepaid Return Labels

ShippingEasy provides Prepaid returns to accommodate any return policy. ShippingEasy does not provide a portal for your customers to request a return label ...

Create a Prepaid Return Label from SHIPMENT HISTORY

If your customer needs to return an item to you, ShippingEasy allows you to purchase and generate a prepaid label. Customers can only receive an email confi...

Create a Prepaid Return Label from Global Search

If your customer needs to return an item to you, ShippingEasy allows you to purchase and generate a prepaid label. Customers can only receive an email confi...

Create a Pay-On-Use Return Label | How To

Eligibility to Create Pay-On-Use Return Labels Pay-On-Use Return labels are only available for accounts that requested access before October 1, 2020. If yo...

Schedule USPS Package Pickup | How To

USPS provides a package pick-up service with Priority Mail, Priority Mail Express, and any international services. Military mail shipments are also eligible...

Schedule a UPS Pickup | How To

UPS provides the option to request a package pickup for your convenience. How you schedule a pickup depends on the type of UPS account you have within Shipp...

Filter Shipments in SHIPMENT HISTORY | How To

Filter the SHIPMENT HISTORY page to view and group shipments by the criteria that you specify. For example, you may wish to filter by: International Ship...

Confirmation Options by Carrier and Service

ShippingEasy subscribers can access USPS, UPS, and FedEx rates right from their ShippingEasy accounts. Each carrier offers a unique selection of confirmatio...

Tracking Shipments

Tracking information for your shipments is included when you create a label. You can track your shipments through the carriers' website as well as within th...

Cancel Shipping Label via ShippingEasy

If you need to cancel a shipment - whether it is because your customer changed their mind or you made an error in processing - you can do so right from with...

View Details of Shipped Orders | How To

View an order summary including your customer's destination details, package contents, and applied rules from the SHIPMENT HISTORY page. Go to the ...

Update Store with Shipment Tracking | How To

By default, ShippingEasy is configured to automatically update your orders after you print your labels. You can manage when your orders are updated in the N...

Search Shipped Orders on the SHIPMENT HISTORY Page

Once you've shipped an order, there are a number of reasons you may need to locate it again: exchanges, returns, tracking, reprinting labels, or packing sli...

Refund Postage for Late Priority Mail Express Delivery | How To

Priority Mail Express is a time-guaranteed service through the USPS. The USPS is separate from ShippingEasy. Anyone with a late Priority Mail Express delive...

Create a Return Order Not in My Shipment History

We know - no one likes returns. But since they are a reality of ecommerce, we have made it easy to generate a return label - whether or not you processed th...

Export Tracking Numbers to a Report

You can easily export your tracking numbers for past shipments by running a Shipping Report. Click on REPORTS. Then, click SNAPSHOTS. From there, you...

Reroute a UPS One Balance Shipment

UPS One Balance packages heading to the wrong address may be eligible to be returned to the sender or rerouted to a new destination. If you discover you hav...

How to Cancel a USPS Label via Stamps.com

Important Information, if Cancelling a Label on a USPS SCAN Form: If you have created a label that has been included on a USPS SCAN Form, it can be cancell...

Add a Tracking Number to Drop-Shipped Orders

Merchants who drop-ship can track orders even if packing is done elsewhere. It is made possible by adding a tracking number to drop shipped orders. Shipping...

Create a Unique Duplicate Label | How To

If you ever have an item that has been returned to you and needs exchanging, if you have recurring orders, or if you make a mistake on a label - you can eas...

Print from SHIPMENT HISTORY | How To

The SHIPMENT HISTORY page is a convenient place to perform all of your printing tasks for any orders already processed. Filter your shipments to locate spec...