Manage Shipments

Reroute a UPS One Balance shipment | How To

UPS One Balance packages heading to the wrong address may be eligible to be returned to the sender or rerouted to a new destination. If you discover you have...

Confirmation Options by Carrier and Service | Overview

ShippingEasy subscribers can access USPS, UPS, and FedEx rates right from their ShippingEasy accounts. Each carrier offers a unique selection of confirmation...

Prepaid Return labels

ShippingEasy provides Prepaid returns to accommodate any return policy. ShippingEasy does not provide a portal for your customers to request a return label ...

Create a Return Order Not in My Shipment History | How To

We know - no one likes returns. But since they are a reality of eCommerce, we have made it easy to generate a return label - whether or not you processed the...

Create a Prepaid Return Label from SHIPMENT HISTORY

If your customer needs to return an item to you, ShippingEasy allows you to purchase and generate a prepaid label. Customers can only receive an email conf...

Cancel USPS Label via Stamps.com | How To

Important Information, if Cancelling a Label on a USPS SCAN Form: If you have created a label that has been included on a USPS SCAN Form, it can be cancell...

Schedule a USPS Package Pick Up | How To

USPS provides a package pick-up service with Priority Mail, Priority Mail Express, and any international services. Military mail shipments are also eligible ...

Create a Prepaid Return Label from Global Search

If your customer needs to return an item to you, ShippingEasy allows you to purchase and generate a prepaid label. Customers can only receive an email conf...

Create a Pay-On-Use Return Label | How To

Eligibility to Create Pay-On-Use Return Labels Pay-On-Use Return labels are only available for accounts that requested access before October 1, 2020. Ship...

Update Store with Shipment Tracking | How To

By default, ShippingEasy is configured to automatically update your orders after you print your labels. Though, for some platforms, it's better to wait to up...

How to: Search shipped orders on the SHIPMENT HISTORY page

Once you've shipped an order, there are a number of reasons you may need to locate it again: exchanges, returns, tracking, reprinting labels or packing slips...

Filter Shipments in SHIPMENT HISTORY | How To

Filter the SHIPMENT HISTORY page to view and group shipments by the criteria that you specify. For example, you may wish to filter by: International Shipme...

Tracking Shipments

Tracking information for your shipments is included when you create a label. You can track your shipments through the carriers' website as well as within th...

Export my Tracking Numbers to a Report | How To

You can easily export your tracking numbers for past shipments by running a Shipping Report. Go to the REPORTS page from anywhere in the ShippingEasy app. Fr...

Cancel Shipping Label via ShippingEasy

If you need to cancel a shipment - whether it is because your customer changed their mind or you made an error in processing - you can do so right from with...

View Details of Shipped Orders | How To

View an order summary including your customer's destination details, package contents, and applied rules from the SHIPMENT HISTORY page. Click on SHIPPI...

Add a Tracking Number to Drop Shipped Orders | How To

Merchants who dropship can track orders even if packing is done elsewhere. It is made possible by adding a tracking number to drop shipped orders. ShippingEa...

Refund Postage for Late Priority Mail Express Delivery | How To

Priority Mail Express is a time-guaranteed service through the USPS. The USPS is separate from ShippingEasy. Getting a Postage Refund for Late Priority Mail ...

Schedule a UPS Pickup | How To

UPS provides the option to request a package pickup for your convenience. How you schedule a pickup depends on the type of UPS account you have within Shippi...