Manage Shipments
Prepaid Return Labels
ShippingEasy provides Prepaid returns to accommodate any return policy. ShippingEasy does not provide a portal for your customers to request a return label ...
Create a Prepaid Return Label from SHIPMENT HISTORY
If your customer needs to return an item to you, ShippingEasy allows you to purchase and generate a prepaid label. Learn more about Prepaid Return labels an...
Create a Prepaid Return Label from Global Search
If your customer needs to return an item to you, ShippingEasy allows you to purchase and generate a prepaid label. Learn more about Prepaid Return labels an...
Create a Pay-On-Use Return Label | How To
Eligibility to Create Pay-On-Use Return Labels
Pay-On-Use Return labels are only available for accounts that requested access before October 1, 2020.
If yo...
Schedule USPS Package Pickup | How To
USPS provides a package pick-up service with Priority Mail, Priority Mail Express, and any international services. Military mail shipments are also eligible...
Schedule a UPS Pickup | How To
UPS provides the option to request a package pickup for your convenience. How you schedule a pickup depends on the type of UPS account you have within Shipp...
Filter Shipments in SHIPMENT HISTORY | How To
Filter the SHIPMENT HISTORY page to view and group shipments by the criteria that you specify. For example, you may wish to filter by:
International Ship...
Confirmation Options by Carrier and Service
ShippingEasy subscribers can access USPS, UPS, and FedEx rates from their ShippingEasy accounts. Each carrier offers a unique selection of confirmation opti...
Tracking Shipments
Tracking information for your shipments is included when you create a label. You can track your shipments through the carriers' website as well as within th...
Cancel Shipping Label via ShippingEasy
If you need to cancel a shipment - whether it is because your customer changed their mind or you made an error in processing - you can do so right from with...
View Shipment Details | How To
Once you have created a label, the order record becomes a shipment. A shipment cannot be modified but can provide post-shipping information and features. If...
Update Store with Shipment Tracking | How To
By default, ShippingEasy is configured to automatically update your orders after you print your labels. You can manage when your orders are updated in the N...
Search Shipped Orders on the SHIPMENT HISTORY Page
Once you've shipped an order, there are a number of reasons you may need to locate it again: exchanges, returns, tracking, reprinting labels, or packing sli...
Refund Postage for Late Priority Mail Express Delivery | How To
Priority Mail Express is a time-guaranteed service through the USPS.
Anyone with a late Priority Mail Express delivery should first file a claim with the US...
Create a Return Order Not in My Shipment History
We know - no one likes returns. But since they are a reality of ecommerce, we have made it easy to generate a return label - whether or not you processed th...
Export Tracking Numbers to a Report
You can easily export your tracking numbers for past shipments by running a Shipping Report.
Click on REPORTS. Then, click SNAPSHOTS.
From there, you...
Reroute a UPS One Balance Shipment
UPS One Balance packages going to the wrong address may be eligible to be returned to the sender or rerouted to a new destination. If you discover you have ...
Cancel a USPS Label via Stamps.com | How To
You can cancel a label from the SHIPMENT HISTORY page in ShippingEasy or directly on Stamps.com.
To cancel a label via Stamps.com:
Click CARRIER FU...
Create a Unique Duplicate Label | How To
If you ever have an item that has been returned to you and needs exchanging, if you have recurring orders, or if you make a mistake on a label - you can eas...
Print from SHIPMENT HISTORY | How To
The SHIPMENT HISTORY page is a convenient place to perform all of your printing tasks for any orders already processed. Filter your shipments to locate spec...