Make Apostrophe in Tracking Number Report Optional

Hello,   The apostrophe added to the tracking number field in the reports tab is messing with our csv import and the workaround is surprisingly complicated. ...
  • Tim King
  • 0 votes
  • 1 comment

Carrier specific shipping report

I would like to be able to export a report for shipments sent using a specific carrier. In my case, this would be for FedEx. We had a FedEx shipment go missi...
  • Kim Aho
  • 0 votes
  • 1 comment

Save customer addresses from imported orders

Need an option to automatically add customer addresses from imported orders (orders from stores) to the Customer List.  This is an automation app, we shouldn...
  • Bill James
  • 0 votes
  • 0 comments

Address Report Export

It would be very helpful if the Export of the Complete Shipping Report had the parsed columns for the Shipping and Billing addresses in separate columns. Ins...
  • Talon Dietz
  • 0 votes
  • 1 comment
  • Completed

Call Tags

It would be nice to be able to do call tags.
  • Gregory Baer
  • 0 votes
  • 2 comments

Display last known Delivery Status after tracking information is no longer available from USPS

This is a request to expand the feature that's already in place. At the moment, we can see the Delivery Status of each order on Shipping History page, as lon...
  • Ilya Zhuganov
  • 0 votes
  • 1 comment

Enable SPF/DKIM to sent POs on my behalf

I noticed that when we email purchase orders via SE, they come from "noreply@shippingeasy.com". This doesn't look good and based on what I've read about emai...
  • Allen Walton
  • 0 votes
  • 1 comment

Adding country to the information showing on search or click on the order number

we have lots of orders from different countries. It will be beneficial if we can see what country the order is shipping to when clicking on the order number ...
  • Peter Chien
  • 0 votes
  • 6 comments

Ready to Print Page: Copy Tracking Number Button

Save a ton of time if we could just copy the tracking number by clicking a button on the Ready to Print page next to the "Print" button. We currently have to...
  • Da Xue
  • 0 votes
  • 3 comments

Feature Request: Embed Videos in Customer Facing Emails

I'd love to be able to add a video to my shipping confirmation emails to my customers. This would enhance store content and make us appear more professional....
  • Diana Helmuth
  • 0 votes
  • 1 comment

Linking customer to 3rd party payer account

We'd like to be able to link the 3rd party payer account to the customer so when an order is created billing is default set to use their account. We have abo...
  • Rick Henry
  • 0 votes
  • 0 comments

QuickShip

I use your Quick Ship feature a lot. From time to time, while in the process of setting up a shipping label, I inadvertently click outside of the Quick Ship ...
  • Eric Acosta
  • 0 votes
  • 1 comment

Alert of Delievery Exeption when Shipments have not been Scanned in 24 Hrs

Been feeling good about shippingeasy this year. One feature request:   eBay and Amazon have fairly high standards regarding processing time these days. To be...
  • Allen Quach
  • 0 votes
  • 1 comment

Require Acknowledgment on error message

We scan our packing Slips into the search box on the shipping screen to match the order we are holding to the correct address on the screen. If the scan does...
  • Stephen Mayfield
  • 0 votes
  • 1 comment

Rules Request / Packing slip Enhancement

One of our biggest mistakes during the 4th quarter is missing that a customer ordered more than 1 of something (we have a lot of single quantity purchases). ...
  • Stephen Mayfield
  • 0 votes
  • 1 comment
  • Answered

Backend notes, easier Batching, reports, and Permissions

I have a tons of things that I think should be done to make the software better, many of them are very annoying and some of them make it restrictive.   First...
  • Chris Merrill
  • 0 votes
  • 1 comment

Compare two shipping carrier options side-by-side immediately

We ship USPS Priority or UPS Ground depending on what is faster/cheaper on a package-by-package basis.   SE should be able to take the package dimensions and...
  • Elihu Bogan
  • 0 votes
  • 1 comment

Update message field with store sync

We occasionally need to modify the message a customer will submit via our Shopify store. We would like for that message to be updated in ShippingEasy when do...
  • Mike King
  • 0 votes
  • 0 comments

Re-Print Last Label Button

There is room on the top of the screen.  Is there any way possible to have a button to reprint the last Label. Each time the Zebra make a mistake, or we run...
  • Stephen Mayfield
  • 0 votes
  • 2 comments

Repricer

Is there any thought at ShippingEasy of creating a repricer application?
  • Bill James
  • 0 votes
  • 2 comments

Add 'Order Confirmation' email & more customization with auto generated emails.

1. I would like to automatically generate and send an email when a new order has been placed so that a customer can get their order number right away. 2. We ...
  • Arteom Shostak
  • 0 votes
  • 2 comments

Need total amount of postage purchased in reports, the "official answer" did not give a total. Need to be able to print it

Need a total amount of postage purchased in Reports by month and year end, the "official answer" does not give a totals only a long list of postage costs and...
  • Maxine Addington
  • 0 votes
  • 4 comments

4x8 Label for Multiple Package Shipments

FedEx and UPS multiple box shipments can only print on 4x6 Labels?   Please add the ability to have multiple package shipments print on 4x8 labels.
  • Scott Marino
  • 0 votes
  • 1 comment

Packing slip image aspect ratio

Not all of my images are square (same height and width).  When these are imported and set to display on the packing slip, the resulting image is severely dis...
  • Bill James
  • 0 votes
  • 2 comments

Reports: multiple line items are separated by comma

The "Reports" is lacking a basic feature, one should be able to separate multiple items within the same order in different lines, not having them in the same...
  • Jose Fuentes
  • 0 votes
  • 3 comments

Request Feature: Include "Sales Channel" in the Shipping Report

Can I please request "Sales Channels" in the shipping report!
  • Ellen Lin
  • 0 votes
  • 2 comments

Shipping rule to add Internal order note

Current example:  I would like to be able to flag orders "Hurricane Matthew possible weather delay" to orders with a Florida address. I can think of many oth...
  • Bill James
  • 0 votes
  • 0 comments

Shipment confirmation email timing - option to send all at a certain time

So right now, as soon as you print a label, the customer gets notified. I'd like to be able to choose a time in the day (say 5pm) when all the emails are sen...
  • Angie Beaulieu
  • 0 votes
  • 1 comment

Searching customers with middle names or initials

I send a thank you card to all new customers and sell across three platforms.  Whenever a customer has a middle name or middle initial included in their ship...
  • Lisa Bordelon
  • 0 votes
  • 5 comments

Search Options

I need to be able to search by date AND by location. To calculate local sales tax, I would like to be able to enter in dates in the side criteria and then a ...
  • Fountain Tarot
  • 0 votes
  • 0 comments