How to: Submit your Feature Requests!

ShippingEasy is 100% customer led! We listen across all channels to ensure our development efforts are focused on the most important features and enhancement...

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  • ShippingEasy
  • 0 votes
  • 10 comments

MFA INSANITY

The continuous MFA prompts are becoming a huge problem. We prepare shipments using the same profile from several locations. We use different profiles for dif...
  • WAREHOUSE SC
  • 4 votes
  • 3 comments

Categorizing Orders based on Product Quantity

Hi I am trying to categorize orders based on the quantity of a specific product in the order (meaning I want to separate orders that contain the product ...
  • Akenzua Alhani-Alhadekoba
  • 0 votes
  • 0 comments

Packing Slip Rule

Hi I print my labels without packing slips and with the List Order Items (SKU) on the bottom, however when an order has a lot of skus this list becomes very ...
  • Akenzua Alhani-Alhadekoba
  • 0 votes
  • 0 comments

Add Volume Based Shipping Rule

Is it possible you guys could add a volume based "if" rule to your shipping rules? (Something like if the total order volume is below/equal/above .....) ...
  • Akenzua Alhani-Alhadekoba
  • 0 votes
  • 0 comments

Scan fprm for all orders

Hello.  We are shipping with FedEx and now I have over 100 orders (3 pallets of packages) which have to be scanned by driver, each package at  a time,  which...
  • Vladimir Mukhin
  • 0 votes
  • 0 comments

Estimated Delivery Date Functionality for UPS/FedEx

UPS has rolled back its Next Day Air service in rural areas across the states. However, their Next Day Air service can still be selected, and the package wil...
  • Brock Adams
  • 1 vote
  • 0 comments

Reports optimization

We would like to get reporting data that show ALL orders that enter ShippingEasy, including those that are marked with 'Cleared' status on their respective m...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

Shipment Order ID

Hello SE Team,We're having an issue where it's impossible for us to go direct to an order due to the way SE handles order identification. In SE, every order ...
  • Physical Store Upstairs
  • 0 votes
  • 1 comment
  • Answered

Default SKUs with package dimensions, Hazmat status

I like that there's a default weight to specific SKUs. Cuts down on time to process labels. I get bogged down by other details like package size and Hazmat s...
  • Justin Bourgeois
  • 0 votes
  • 1 comment

4"x6" labels but in PDF landscape orientation its 6"x4"

Hello, Your setup of 4" x 6" labels doesn't correspond to an accurate representation in the PDFs, because in PDFs the orientation is landscape which means th...
  • Anna Maccabi
  • 0 votes
  • 1 comment

Expand API capabilities and provide better support

Can ShippingEasy provide more API call points (inventory, rules, etc) so there can be more programmatic automation? Specially for items to update, add, delet...
  • Ricardo Gomez
  • 0 votes
  • 1 comment

Customer's Automatic Email

When I print a label, please have the customer’s email sent immediately. I rely on that as one last chance for them see if the address is correct. Currently ...

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  • brian paddock
  • 0 votes
  • 1 comment
  • Answered

Mobile App - not the current web link that is very limited

A full proper mobile app like ShipStation has
  • Christine Acosta
  • 0 votes
  • 0 comments

Ability to easily download PDF of label

A simple button option under the 3 dots menu for "download/print to PDF" when you have automatic label printing on.  So you dont have to turn off just do to so.
  • Christine Acosta
  • 0 votes
  • 0 comments

Better Dashboard Features/Options

Ability to select date ranges and not just today/yesterday/mtd  ability to see a simple - shipped X orders for X dollars for date range shipped X orders from...
  • Christine Acosta
  • 0 votes
  • 0 comments

Add eBay Member Name to Contacts Area

When viewing orders, would it be possible to show the eBay member name at the bottom of the buyer's contact info? We need to have the eBay member name in the...
  • Jeffrey Woertz
  • 0 votes
  • 0 comments

Provide 2 Factor Authorization on User Web Login (2FA)

Need to provide a user account level option to enable 2-Factor Authorization (2FA) for users accessing the Web login.   There is no category for "Feature Req...
  • Dean Warner
  • 0 votes
  • 0 comments

Support Scale/Weight Readings in Add Additional Packages Window

The first package automatically gets a reading and populates the weight field from our connected scale; however, for multi-package shipments, we have to manu...
  • Eric Heidal
  • 0 votes
  • 0 comments

API Access to UPS OneBalance Rate for our shops

I am posting the same thing as another user because he was spot on. This is exactly  what I need. "Is there ever going to be a feature where the API will com...
  • Laurie Laskiwski
  • 1 vote
  • 1 comment

Automate DDP labels for UK shipments like Shipstation does.

  • Maria Farulo
  • 0 votes
  • 0 comments

Add shipping rule to assign tax ID (IOSS, VAT, etc)

You recently added the option of providing appropriate shipper tax IDs when shipping packages. This is required for IOSS, for example. It would be extremely ...
  • Dyami Caliri
  • 6 votes
  • 6 comments

Ready To Ship Page Layout

A new display format w/menu moved to the left hand side of the page was implemented in 2021. Having an option to revert back to the previous layout, or havin...
  • Eric Norbut
  • 0 votes
  • 0 comments

Uncouple Carrier/Service/Package in Shipping Rules

Right now you have to set Carrier/Service/Package all together in a shipping preset as a shipping rule. However, often the criteria for these three pieces of...
  • David Federman
  • 1 vote
  • 0 comments

Live Shipping Rates

Is there ever going to be a feature where the API will communicate between shipping easy's UPS One Balance Rates and our Ecommerce platforms (specifically Bi...

Closed for comments

  • Tim Tippmann
  • 0 votes
  • 1 comment
  • Not planned

Add "Update Record" Button on Add Order Screen

Please add a check box to update a record. So, when you search the name, click the saved address and it populates the address fields, you should be able to m...
  • Kim Crabb
  • 0 votes
  • 0 comments

Do Not Require Clicking of "Update" Next to Weight

If you have something on the scale when you create an order, it should use that weight by default and not require you to manually click the "Update" button. ...
  • Kim Crabb
  • 0 votes
  • 2 comments
  • Completed

Autofocus on Search Box When Creating a New Label

When you click Quick Ship / New Label, the cursor doesn't autofocus on the search field, requiring you to click into the field to start searching. When you'r...
  • Kim Crabb
  • 0 votes
  • 0 comments

Make Address Book Searchable and Add a Mass Delete Option

It's extremely difficult to maintain the address book. As a result, we have accumulated tons of duplicate records over the years. Allowing you to search woul...

Ability to get shipment reports via API

We currently run daily scheduled shipment reports but we do not get them until next day and it has become a problem because our system keep on warning us tha...
  • Greenacres Location
  • 0 votes
  • 0 comments