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How to: Submit your Feature Requests!
ShippingEasy is 100% customer led!
We listen across all channels to ensure our development efforts are focused on the most important features and enhancement...
Reports optimization
We would like to get reporting data that show ALL orders that enter ShippingEasy, including those that are marked with 'Cleared' status on their respective m...
Shipment Order ID
Hello SE Team,We're having an issue where it's impossible for us to go direct to an order due to the way SE handles order identification. In SE, every order ...
Default SKUs with package dimensions, Hazmat status
I like that there's a default weight to specific SKUs. Cuts down on time to process labels. I get bogged down by other details like package size and Hazmat s...
4"x6" labels but in PDF landscape orientation its 6"x4"
Hello,
Your setup of 4" x 6" labels doesn't correspond to an accurate representation in the PDFs, because in PDFs the orientation is landscape which means th...
Expand API capabilities and provide better support
Can ShippingEasy provide more API call points (inventory, rules, etc) so there can be more programmatic automation?
Specially for items to update, add, delet...
Customer's Automatic Email
When I print a label, please have the customer’s email sent immediately. I rely on that as one last chance for them see if the address is correct. Currently ...
Mobile App - not the current web link that is very limited
A full proper mobile app like ShipStation has
Ability to easily download PDF of label
A simple button option under the 3 dots menu for "download/print to PDF" when you have automatic label printing on. So you dont have to turn off just do to so.
Better Dashboard Features/Options
Ability to select date ranges and not just today/yesterday/mtd
ability to see a simple - shipped X orders for X dollars for date range
shipped X orders from...
Add eBay Member Name to Contacts Area
When viewing orders, would it be possible to show the eBay member name at the bottom of the buyer's contact info? We need to have the eBay member name in the...
Provide 2 Factor Authorization on User Web Login (2FA)
Need to provide a user account level option to enable 2-Factor Authorization (2FA) for users accessing the Web login.
There is no category for "Feature Req...
Support Scale/Weight Readings in Add Additional Packages Window
The first package automatically gets a reading and populates the weight field from our connected scale; however, for multi-package shipments, we have to manu...
API Access to UPS OneBalance Rate for our shops
I am posting the same thing as another user because he was spot on. This is exactly what I need.
"Is there ever going to be a feature where the API will com...
Add shipping rule to assign tax ID (IOSS, VAT, etc)
You recently added the option of providing appropriate shipper tax IDs when shipping packages. This is required for IOSS, for example.
It would be extremely ...
Ready To Ship Page Layout
A new display format w/menu moved to the left hand side of the page was implemented in 2021. Having an option to revert back to the previous layout, or havin...
Uncouple Carrier/Service/Package in Shipping Rules
Right now you have to set Carrier/Service/Package all together in a shipping preset as a shipping rule. However, often the criteria for these three pieces of...
Live Shipping Rates
Is there ever going to be a feature where the API will communicate between shipping easy's UPS One Balance Rates and our Ecommerce platforms (specifically Bi...
Add "Update Record" Button on Add Order Screen
Please add a check box to update a record. So, when you search the name, click the saved address and it populates the address fields, you should be able to m...
Do Not Require Clicking of "Update" Next to Weight
If you have something on the scale when you create an order, it should use that weight by default and not require you to manually click the "Update" button. ...
Autofocus on Search Box When Creating a New Label
When you click Quick Ship / New Label, the cursor doesn't autofocus on the search field, requiring you to click into the field to start searching. When you'r...
Make Address Book Searchable and Add a Mass Delete Option
It's extremely difficult to maintain the address book. As a result, we have accumulated tons of duplicate records over the years. Allowing you to search woul...
Ability to get shipment reports via API
We currently run daily scheduled shipment reports but we do not get them until next day and it has become a problem because our system keep on warning us tha...
Printable Order List
The pick list feature is very useful, but it would be great to be able to also print a list of all open orders. Essentially, a printable version of the order...
Item Thumbnails on Orders Page
I'd love the option to be able to see small item thumbnails on the orders page. It would make it much easier to see what items are needed at a glance.
Allow 2 (or more) categories to be assigned to an order
We categorize all our orders by processing/shipping type. They get assigned a category and the corresponding color (blue="FEDEX rush", red="USPS rush", brown...
Hide Removed Orders &/or Orders Imported by Archived Stores from Global Search
Maybe there could be a sorting function added to Global Search to allow it to only display active stores & orders? Also, hiding them from customer profiles w...
Add Pick List Column/Sort option for Product Size/variations
We are an apparel company on Bigcommerce, so all our products have size variations.
Size/Product Variation is not available as a column for Pick lists
When t...
MAKE UPLOADING/IMPORTING YOUR BUNDLED SKU's EASIER
IF YOU NEED TO BUNDLE YOUR SKUS, SO THAT THERE IS A PARENT AND CHILD SKU VARIATION, BASICALLY ANYONE WHO HAS PRODUCTS WITH VARIATIONS WILL NEED TO DO THIS, A...