How to: Submit your Feature Requests!

ShippingEasy is 100% customer led! We listen across all channels to ensure our development efforts are focused on the most important features and enhancement...

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  • ShippingEasy
  • 0 votes
  • 10 comments

Reports optimization

We would like to get reporting data that show ALL orders that enter ShippingEasy, including those that are marked with 'Cleared' status on their respective m...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

Shipment Order ID

Hello SE Team,We're having an issue where it's impossible for us to go direct to an order due to the way SE handles order identification. In SE, every order ...
  • Physical Store Upstairs
  • 0 votes
  • 1 comment
  • Answered

Default SKUs with package dimensions, Hazmat status

I like that there's a default weight to specific SKUs. Cuts down on time to process labels. I get bogged down by other details like package size and Hazmat s...
  • Justin Bourgeois
  • 0 votes
  • 1 comment

4"x6" labels but in PDF landscape orientation its 6"x4"

Hello, Your setup of 4" x 6" labels doesn't correspond to an accurate representation in the PDFs, because in PDFs the orientation is landscape which means th...
  • Anna Maccabi
  • 0 votes
  • 1 comment

Expand API capabilities and provide better support

Can ShippingEasy provide more API call points (inventory, rules, etc) so there can be more programmatic automation? Specially for items to update, add, delet...
  • Ricardo Gomez
  • 0 votes
  • 1 comment

Customer's Automatic Email

When I print a label, please have the customer’s email sent immediately. I rely on that as one last chance for them see if the address is correct. Currently ...

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  • brian paddock
  • 0 votes
  • 1 comment
  • Answered

Mobile App - not the current web link that is very limited

A full proper mobile app like ShipStation has
  • Christine Acosta
  • 0 votes
  • 0 comments

Ability to easily download PDF of label

A simple button option under the 3 dots menu for "download/print to PDF" when you have automatic label printing on.  So you dont have to turn off just do to so.
  • Christine Acosta
  • 0 votes
  • 0 comments

Better Dashboard Features/Options

Ability to select date ranges and not just today/yesterday/mtd  ability to see a simple - shipped X orders for X dollars for date range shipped X orders from...
  • Christine Acosta
  • 0 votes
  • 0 comments

Add eBay Member Name to Contacts Area

When viewing orders, would it be possible to show the eBay member name at the bottom of the buyer's contact info? We need to have the eBay member name in the...
  • Jeffrey Woertz
  • 0 votes
  • 0 comments

Provide 2 Factor Authorization on User Web Login (2FA)

Need to provide a user account level option to enable 2-Factor Authorization (2FA) for users accessing the Web login.   There is no category for "Feature Req...
  • Dean Warner
  • 0 votes
  • 0 comments

Support Scale/Weight Readings in Add Additional Packages Window

The first package automatically gets a reading and populates the weight field from our connected scale; however, for multi-package shipments, we have to manu...
  • Eric Heidal
  • 0 votes
  • 0 comments

API Access to UPS OneBalance Rate for our shops

I am posting the same thing as another user because he was spot on. This is exactly  what I need. "Is there ever going to be a feature where the API will com...
  • Laurie Laskiwski
  • 1 vote
  • 1 comment

Automate DDP labels for UK shipments like Shipstation does.

  • Maria Farulo
  • 0 votes
  • 0 comments

Add shipping rule to assign tax ID (IOSS, VAT, etc)

You recently added the option of providing appropriate shipper tax IDs when shipping packages. This is required for IOSS, for example. It would be extremely ...
  • Dyami Caliri
  • 6 votes
  • 6 comments

Ready To Ship Page Layout

A new display format w/menu moved to the left hand side of the page was implemented in 2021. Having an option to revert back to the previous layout, or havin...
  • Eric Norbut
  • 0 votes
  • 0 comments

Uncouple Carrier/Service/Package in Shipping Rules

Right now you have to set Carrier/Service/Package all together in a shipping preset as a shipping rule. However, often the criteria for these three pieces of...
  • David Federman
  • 1 vote
  • 0 comments

Live Shipping Rates

Is there ever going to be a feature where the API will communicate between shipping easy's UPS One Balance Rates and our Ecommerce platforms (specifically Bi...

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  • Tim Tippmann
  • 0 votes
  • 1 comment
  • Not planned

Add "Update Record" Button on Add Order Screen

Please add a check box to update a record. So, when you search the name, click the saved address and it populates the address fields, you should be able to m...
  • Kim Crabb
  • 0 votes
  • 0 comments

Do Not Require Clicking of "Update" Next to Weight

If you have something on the scale when you create an order, it should use that weight by default and not require you to manually click the "Update" button. ...
  • Kim Crabb
  • 0 votes
  • 2 comments
  • Completed

Autofocus on Search Box When Creating a New Label

When you click Quick Ship / New Label, the cursor doesn't autofocus on the search field, requiring you to click into the field to start searching. When you'r...
  • Kim Crabb
  • 0 votes
  • 0 comments

Make Address Book Searchable and Add a Mass Delete Option

It's extremely difficult to maintain the address book. As a result, we have accumulated tons of duplicate records over the years. Allowing you to search woul...

Ability to get shipment reports via API

We currently run daily scheduled shipment reports but we do not get them until next day and it has become a problem because our system keep on warning us tha...
  • Greenacres Location
  • 0 votes
  • 0 comments

Printable Order List

The pick list feature is very useful, but it would be great to be able to also print a list of all open orders. Essentially, a printable version of the order...
  • Rebekah Hemmer
  • 0 votes
  • 0 comments

Item Thumbnails on Orders Page

I'd love the option to be able to see small item thumbnails on the orders page. It would make it much easier to see what items are needed at a glance. 
  • Rebekah Hemmer
  • 0 votes
  • 0 comments

Allow 2 (or more) categories to be assigned to an order

We categorize all our orders by processing/shipping type. They get assigned a category and the corresponding color (blue="FEDEX rush", red="USPS rush", brown...

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  • Patrick Norton
  • 0 votes
  • 1 comment
  • Answered

Hide Removed Orders &/or Orders Imported by Archived Stores from Global Search

Maybe there could be a sorting function added to Global Search to allow it to only display active stores & orders? Also, hiding them from customer profiles w...

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  • paul
  • 0 votes
  • 1 comment
  • Answered

Add Pick List Column/Sort option for Product Size/variations

We are an apparel company on Bigcommerce, so all our products have size variations. Size/Product Variation is not available as a column for Pick lists When t...

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  • Kevin Rosario
  • 0 votes
  • 1 comment
  • Answered

MAKE UPLOADING/IMPORTING YOUR BUNDLED SKU's EASIER

IF YOU NEED TO BUNDLE YOUR SKUS, SO THAT THERE IS A PARENT AND CHILD SKU VARIATION, BASICALLY ANYONE WHO HAS PRODUCTS WITH VARIATIONS WILL NEED TO DO THIS, A...

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  • Maureen Keough
  • 0 votes
  • 1 comment
  • Answered