How to: Submit your Feature Requests!

ShippingEasy is 100% customer led! We listen across all channels to ensure our development efforts are focused on the most important features and enhancement...

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  • ShippingEasy
  • 0 votes
  • 10 comments

Add shipping rule to assign tax ID (IOSS, VAT, etc)

You recently added the option of providing appropriate shipper tax IDs when shipping packages. This is required for IOSS, for example. It would be extremely ...
  • Dyami Caliri
  • 6 votes
  • 6 comments

"UNclear" an order

It'd be nice to be able to unclear an order that was cleared from the orders page. 
  • Ryan Olson
  • 2 votes
  • 2 comments

API Access to UPS OneBalance Rate for our shops

I am posting the same thing as another user because he was spot on. This is exactly  what I need. "Is there ever going to be a feature where the API will com...
  • Laurie Laskiwski
  • 1 vote
  • 1 comment

Make Address Book Searchable and Add a Mass Delete Option

It's extremely difficult to maintain the address book. As a result, we have accumulated tons of duplicate records over the years. Allowing you to search woul...

Customer Address Sort

I imported over 3000 customer addresses, but now have no way to SEARCH or SORT them to be able to edit a specific customer address or delete duplicates witho...
  • Carrie Enders
  • 1 vote
  • 2 comments

Shopify order number prefix

We went to the trouble of using Shopify's order number prefix so we could match our ecommerce orders with order numbers in our ERP software.  This allows our...
  • Cory Elliott
  • 1 vote
  • 16 comments

Drop Shipping Email Notification

Not sure why this isn't automated.  It caught me off guard a couple times when customers were emailing asking for tracking information, I thought something w...
  • Chadwick Morehead
  • 1 vote
  • 2 comments

Zapier Integration

When will Zapier integration be added to ShippingEasy?

Closed for comments

  • Michael Pescitelli
  • 1 vote
  • 1 comment

Print Labels in Alphabetical Order

It would be very helpful if labels could be printed in alphabetical order instead of order number sequence. Sometimes the order number is too small to see or...

Closed for comments

  • Customer Service
  • 1 vote
  • 4 comments
  • Answered

Create a Zapier integration

It would be nice to have a Zapier integration so I can create a zap to get my customer data from Stripe and create an order in Shippingeasy. 

Add shipment insurance provider default selection; not default to Shipsurance

We primarily use UPS for shipments and we insure our packages through UPS. The Shipment Insurance settings currently default to use Shipsurance. We have to m...
  • Customer Service BFGC
  • 1 vote
  • 6 comments

UPS Estimated Arrival Dates

While using a previous service we were able to see an estimated arrival time (guaranteed for UPS) in a little window for each shipment we made. It would be n...
  • Brian Kelly
  • 1 vote
  • 9 comments

Generate multiple labels for the same order

If you would like to see this feature, please "follow", "vote", and comment!
  • ShippingEasy
  • 1 vote
  • 5 comments

Mark as Shipped for Other Carriers

I have USPS and UPS set up as carriers, but sometimes a drop-shipped item will be shipped via FedEx. When this happens, and I mark it as shipped, I only have...
  • Stanislawa Wierzbicki
  • 1 vote
  • 13 comments

4"x6" labels but in PDF landscape orientation its 6"x4"

Hello, Your setup of 4" x 6" labels doesn't correspond to an accurate representation in the PDFs, because in PDFs the orientation is landscape which means th...
  • Anna Ambartsomov
  • 0 votes
  • 1 comment

Expand API capabilities and provide better support

Can ShippingEasy provide more API call points (inventory, rules, etc) so there can be more programmatic automation? Specially for items to update, add, delet...
  • Ricardo Gomez
  • 0 votes
  • 1 comment

Customer's Automatic Email

When I print a label, please have the customer’s email sent immediately. I rely on that as one last chance for them see if the address is correct. Currently ...

Closed for comments

  • brian paddock
  • 0 votes
  • 1 comment
  • Answered

Mobile App - not the current web link that is very limited

A full proper mobile app like ShipStation has
  • Rick McInnes
  • 0 votes
  • 0 comments

Ability to easily download PDF of label

A simple button option under the 3 dots menu for "download/print to PDF" when you have automatic label printing on.  So you dont have to turn off just do to so.
  • Rick McInnes
  • 0 votes
  • 0 comments

Better Dashboard Features/Options

Ability to select date ranges and not just today/yesterday/mtd  ability to see a simple - shipped X orders for X dollars for date range shipped X orders from...
  • Rick McInnes
  • 0 votes
  • 0 comments

Add eBay Member Name to Contacts Area

When viewing orders, would it be possible to show the eBay member name at the bottom of the buyer's contact info? We need to have the eBay member name in the...
  • Jeffrey Woertz
  • 0 votes
  • 0 comments

Provide 2 Factor Authorization on User Web Login (2FA)

Need to provide a user account level option to enable 2-Factor Authorization (2FA) for users accessing the Web login.   There is no category for "Feature Req...
  • ShippingEasy Admin
  • 0 votes
  • 0 comments

Support Scale/Weight Readings in Add Additional Packages Window

The first package automatically gets a reading and populates the weight field from our connected scale; however, for multi-package shipments, we have to manu...
  • Eric Heidal
  • 0 votes
  • 0 comments

Automate DDP labels for UK shipments like Shipstation does.

  • Obey Giant Art
  • 0 votes
  • 0 comments

Ready To Ship Page Layout

A new display format w/menu moved to the left hand side of the page was implemented in 2021. Having an option to revert back to the previous layout, or havin...
  • Eric Norbut
  • 0 votes
  • 0 comments

Uncouple Carrier/Service/Package in Shipping Rules

Right now you have to set Carrier/Service/Package all together in a shipping preset as a shipping rule. However, often the criteria for these three pieces of...
  • David Federman
  • 0 votes
  • 0 comments

Live Shipping Rates

Is there ever going to be a feature where the API will communicate between shipping easy's UPS One Balance Rates and our Ecommerce platforms (specifically Bi...

Closed for comments

  • Tim Tippmann
  • 0 votes
  • 1 comment
  • Not planned

Add "Update Record" Button on Add Order Screen

Please add a check box to update a record. So, when you search the name, click the saved address and it populates the address fields, you should be able to m...
  • Kim Crabb
  • 0 votes
  • 0 comments

Do Not Require Clicking of "Update" Next to Weight

If you have something on the scale when you create an order, it should use that weight by default and not require you to manually click the "Update" button. ...
  • Kim Crabb
  • 0 votes
  • 2 comments
  • Completed