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Postage balance missing
Wanted to contact somebody about my postage balance but I guess that's not an option if your using the starter plan? Anyways, went to process an order and w...
Labels paid, failed to print, no postage available
Added postage, clicked "pay"m labels failed, money deducted, no labels available to print and no money on account.
Do you have to use connectsmart to connect a new label printer?
I have a new dymo 4xl and I can't see any other way to connect it?
All order totals show as $0
Orders are imported from our Magento 2 store. The strange thing is, the item price and shipping paid are there, but the subtotal will be negative the amount ...
Unable to print shipping labels
Please help- when I press print shipping labels system shows :The application encountered an internal error.
Please advise,thank you.
Unable to print shipping label even use different browser
Hi support team
please help- Still cannot print shipping labels and I tried to use different Browsers. I need print those labels asap, please advise!!
Thank ...
Cannot print shipping labels
Hi support team, I already wait 2 days but still cannot print shipping labels, all products need to print and ship.please help!!!
Why no Magento 2.2+ Support yet?
When will you be coming out with support for Magento 2.2+?
Is ShippinEasy GDPR compliant?
In May, companies selling products to Europe needs to be compliant with some new privacy policy, General Data Protection Regulation (GDPR). Is ShippingEasy c...
Bless / ShippingEasy Integration
Hi - I'm new with LuLaRoe and recently set up Bless and Shipping Easy accounts. I followed all of the steps to integrate the two (all the API data) and the...
Can not get to Billing page
Can not get to billing page. It keeps going to the page where it asks for my credit card information. I think this is very suspicious as that is the page whe...
shipment history gone and postage
Hello,
I updated my payment information for my plan, and lost all history of shipments and postage I had on my account. How can this be resolved?
thank you
Product not working
I was so excited when I saw you were adding wholesale transfers to our shipping options and it worked great this morning,,,,, but now the new ones from toni...
Can I print postage for a usps first class certified package? I don't see an option on the drop down menu.
On shipping easy, can I print postage for a first class certified package? I don't see an option for this on the drop down menu.
FromCompany errors no matter how I adjust 'company name' setting
Hi all. My name is Matthew Hornbostel. I've decided to give this service a shot.
At the moment I am starting to regret signing up.
I've tried changing the '...
How to Access My P.O.'S with the inventory disabled
At one point we were using your inventory management system we currently are not, but I need access to the purchase orders, there mine but I don't have acces...
Shipment History Not Updating or Displaying Properly
Hello SE,
Please take a look at the Shipment History function. It isn't working. Right now it only shows 2 of our orders from today and a total of only 13 fo...
Turned on Marketing and store stop syncing with Woocommerce
Hello,
We decided to give Shippingeasy marketing a try and now our store stopped communicating with woocommerce. We get the orders from woo but when we compl...
Return label tracking number not showing up with fedex
I need to send a customer a return label for some products from a shopify order. I generated the return label, then paid, and it auto-sent the email with the...
General Issue: lots of small issues - orders archived after 90 days ... character limitations
spending a lot more time over the past year running into issue with the shipping easy web interface. In the end we can ship, but who wants to re enter data,...
Orders older than 90 days archived and can no longer manage returns
We sell products that have a 1.5 year warranty so being able to manage the order over that time period would be nice.
Shipment lost?
I shipped to Brasil about a month ago and the person hasn't gotten his package. What do I do now? Order wc-666
USPS UM631663805US
WooCommerce PLUS my own Store name showing up with orders
I just integrated my website with ShippingEasy, but now it's showing TWO orders instead of one, each time an order comes in. One says WooCommerce, and the o...
Flat Rate Shipping Option not displaying
I have configured USPS shipping powered by Endicia in our Big Commerce store, but the Priority Mail Flat Rate options are never visible to the customer, even...
Rates significantly higher with Fedex
I don't understand. I have a Fedex business account I connected. I input the same info in Shipping Easy and my Fedex to compare and shipping easy is about $5...
Dymo 4XL Printing Sideways and Cutoff MAC
I have a dymo 4XL installed on my MacBook. I had the shipping label preference as a 4 x 6, and I have a hooked up to connect easy to print to my thermal pri...
Where can I see additional postage paid
I have only 3 packages where I know the weight was not correct. I took it to post office and asked to pay the additional postage they said that it would be...
Refresh button
Is anyone else's sync button not there anymore?
Cancel orders in the queue
I have several items that are showing up in the queue awaiting shipment. There are some that aren't valid and I would like to delete them but I don't see a w...