Hi Linda - Thanks for reaching out to our Customer Success team!

The most common cause of missing Priority Mail rates (or First Class rates) is that only one of your two Endicia accounts was configured. The Endicia Expedited account is used to access Priority Mail rates and without it you simply will not see these rate options.

While it looks like your problem has been solved via an emailed ticket, I wanted to provide some resources to articles from our Knowledge Base that answer common Endicia set-up FAQs:

• What is Endicia?
• How can I open a new Endicia account?
• Why do I need two Endicia accounts?
• How do I know which Endicia account will be used for any given postage purchase?
• Can I transfer money between Endicia accounts?
• What rates does ShippingEasy offer on USPS shipments?

I hope this helps! If you have unanswered questions, please post them in the comments below.