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Third Party Batch Shipments

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We ship a lot of batches that we import via CSV but they ship on other customers FedEx or UPS accounts. For each batch, even if we have a saved selection we have to manually choose the 3rd party billing account by first choosing 'third party' from the dropdown and then choose the account they go to. 

We then get warnings for addresses for certain orders in each batch that we have to then go and confirm the address. We don't want to have to worry about the addresses for our customers, that is their responsiblity and even if we could tick once 'confirm all questionable addresses for all batches' that would be even better but you have to edit and confirm each one.

If these two issues could be resolved then 3rd party batch shipping would be a lot quicker for us. Thank you.

  • Shipping Warehouse2
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Official Comment

Hi, 

We have updated the way we save Third-Party credentials, and how we apply them to a batch. We can now store the information in the carrier account and apply it with a dropdown action in the Ready to Ship page for the batches. 

How to: Save Third Party account credentials

When applied to a batch, individual orders can be edited to bill to a different third party as needed.  Learn more about editing individual shipments in a batch.

How to: Bill my FedEx shipments to a third party account

How to: Bill my UPS shipments to a third party account

As far as the bulk 'Use Anyway' function for invalid addresses. This is on our team's radar. If there are any updates, we will be sure to reach out to you to let you know. 

 

  • Bria B.
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I also wanted to add that there seems to be no way to check if you have selected 'third party' billing for a particular address, i sometimes find i'm doing it twice on batches just to be sure. I see no reference that shows that was selected, on the labels, on shippingeasy, nowhere, am i missing something? 

  • Shipping Warehouse2
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One thing i wanted to add to this after back and forth with support is the ability to bulk ignore 'residential' when an order has been set to go Ground. We have customers like wayfair that demand some of their orders go ground, some go home. The ground order a lot of the time show up in shipeasy's system as Residential so i have to manually edit address and untick 'residential'. We need a quick way to do this for a batch, like above where i want to ignore the wrong addresses, it's not our shipments, it's our customers so i want them to worry about their bill/delivery issues and i just want to quickly print labels. Imagine when we have 1000 orders and half have to be manually unchecked because they say ground but the system thinks residential.  icannot get our customer to change what their system is telling them so i need a fix please.

  • Shipping Warehouse2
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Hi Sam, 

Thanks for taking the time to post your feedback! Your detailed explanation is very helpful! We have logged your request and it will be under consideration for prioritization. If there are any updates, we will be sure to update this post and direct other customers to share their feedback here as well!

One solution for batching orders from a CSV store using a Third Party billing account is to create a Shipping Rule. You can use the 'If' statement 'Store is equal to' and follow it up with a 'Then' statement 'Set Saved Third Party Billing.' I hope this helps!

  • Bria B.
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