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How to: Edit a shipment within a Batch

Created:   |   Updated:

When selecting a CARRIER AND SERVICE within the READY TO SHIP page, you can view and edit an order within a batch in just a few clicks.

  1. Locate the batch from the Orders Detail box on the left hand side of the screen and click on the name of the desired batch to expand.

    domestic batch on ready to ship page.PNG

  2. The panel will roll down revealing each individual order with an X button to delete any individual order from the batch.

    batch order expanded.PNG

  3. To look at an individual order, click on the item/batch name. The order's details will appear on the right hand side of the screen where you can both see and edit the address. 

    domestic batch item expanded.PNG

  4. If you'd like to edit the Carrier Selection information of a package, then you will need to click on the name of the batch. This will allow you to edit the information in CARRIER SELECTIONS section. You can tell if you've click on the name of the batch properly if the background of the batch cell is highlighted.

    batch order carrier selections.PNG

Please note, you won't be able to edit any additional information on an order in a batch other than the address. If you need to change any of the carrier information for an individual order, you'll have to delete it from the batch by clicking on the X next to the order.

If you would like more information on how to prepare and ship a batch order, click here to view our step by step guide.

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.


Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat

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