Account/user activities

I'm wondering is that any way we can see the user activities or able to search who processed the shipment.  We have 3 users and 3 printers and 3 pickup area....
  • 2nd Shipping
  • 0 votes
  • 1 comment

Increase combined length of address/company fields

I have had a LOT of international orders that don't fit within the length limits for addresses. I have to remove what could be important pieces of text and h...
  • Carla Ekman
  • 0 votes
  • 1 comment
  • Answered

ADD LOGO TO SHIPPING LABEL

Would love to be able to add our logo to the shipping label.  Please add this feature, and soon!
  • Aubury Dodge
  • 0 votes
  • 1 comment
  • Answered

Label

I selected print label and it didn't print. The label is now missing and cannot be printed. I have paid for this label and need to print it. What can I do?
  • Callie Rappleye
  • 0 votes
  • 0 comments

Automatically Advance Ship Date After - for UPS

This feature works fine when processing a shipment manually from the dashboard.  However, it does not appear to be working for Instalabels (Purchase and prin...
  • Mathias Ihlenfeld
  • 0 votes
  • 5 comments

Print a Postage Free Label

There are times when an order in the Queue needs a label printed without postage: 1)   Customer to pick up in store 2)   Item is an envelope that will get a ...
  • Stephen Mayfield
  • 0 votes
  • 2 comments

Be Able to Select The FROM address on the "ADD MANUAL ORDER" page

I know you can edit the "FROM" address once you've entered the manual address, but half of the time, by then, I've forgotten and the FROM address is the defa...
  • Gena Dean
  • 0 votes
  • 1 comment

Ebay Global Shipping charges print incorrectly on invoices/packing slips.

Ebay Global Shipping charges do not print correctly on invoices/packing slips.  It omits the "Import Charges" that the Ebay Global Shipping program imposes o...
  • Scott Peterson
  • 0 votes
  • 1 comment

Enable USPS Hold for Pickup

My company sells sensitive products that a significant amount of our customers do not want delivered to their home. Usually, they'll have it sent to work, a ...
  • Allen Walton
  • 0 votes
  • 1 comment

Manual Order - allow Req Service entry

The manual order process does not allow for entry of the req. service level. Merely add the field to the form so that we can enter this information.
  • Michael Rader
  • 0 votes
  • 2 comments

Any plans for a 2.4" x 7" label?

I'd love to use this with my Brother QL-710W label printer.  Thanks!
  • Joy Chambers
  • 0 votes
  • 1 comment

Create Duplicate Shipment

I have used the Create Duplicate Shipment function in the past to create a label for a replacement shipment.  I just realized today that actually updates the...

Better Order Reports that puts each item on the order on it's own row in csv.

This is a pretty basic feature that Shipstation offers.  It allows me to run reports on Drop ship orders for example so that I can send those to my vendors t...
  • Travis Dallimore
  • 0 votes
  • 1 comment

Exporting or Generating Picklist for all orders in CSV format

Do you have a plan to make the feature to generate picklist in CSV format available?
  • Michael Effendi
  • 0 votes
  • 1 comment

Order Categories descriptive text

It would be great if we could have the Order Categories name show when hovering over the color flag.  I think it too much to expect people doing the shipping...
  • Bill James
  • 0 votes
  • 1 comment

Shipping Goddess

When I ship with UPS and FedEx (normal) we have the option to have a document tab (tear off bottom portion) that contains the tracking information.  We put t...
  • Janine Wardale
  • 0 votes
  • 1 comment

Ebay Buyer ID

Ebay User ID should be able to be placed on the Packing Slip. This is vital information that is already being pulled from ebay into shipping easy, so why not...
  • Rosemary Staeck
  • 0 votes
  • 1 comment
  • Answered

Add "bill to sender/recipient" to profile control for international COD

I never pay import taxes/duties etc for my customers but creating new labels always defaults to bill sender. Either default to bill recipient for taxes or al...
  • Angeline Crowder
  • 0 votes
  • 0 comments

surepost rates

I would like to see the surepost rates in the browse window
  • Happy Dog Food
  • 1 vote
  • 0 comments

Printing labesl not in batches and based on the order they were selected

I need to have my labels printed in the order they were selected, rather than based on the label type. In the "Ready to Ship" page, the orders display correc...
  • Samantha Griffin
  • 0 votes
  • 0 comments

Exporting Orders

Hi, exporting orders should be a fairly simple feature as (Shipstation currently already has it). We use 2 different 3PL and one of them will not handle Shi...
  • Vince Lim
  • 0 votes
  • 2 comments

Dymo Twin Turbo

I would love to be able to use Shipping Easy with my Twin Turbo. I currently use the Dymo label 99019. Is this option going to be available any time soon?
  • Lucinda Engbert
  • 0 votes
  • 0 comments

Need SKU numbers on UPS labels

My company has found the most efficient way to pack our shipments is to have the SKU number printed on the label.  This has been working great for the USPS s...
  • Joe Crouch
  • 0 votes
  • 3 comments
  • Answered

Required Fields for Manual Orders

Allow us to specify which fields are required when creating a manual order.  Such as remove first & last name requirement.  I'm shipping to a lot of business...
  • Curtis Stevens
  • 0 votes
  • 1 comment

Order details link for international orders does not show country

For international orders, we can't tell what country it is by just clicking on the order details link.  If its still in the Orders page the only way to get t...
  • Bill James
  • 0 votes
  • 1 comment

User Specific Label Preferences

The ability to select label preferences on a per user basis. I want to use a completely different type of printer and label layout for a new account, and ...
  • Katie Anderson
  • 0 votes
  • 1 comment

Ability to generate commercial invoice for USPS international shipments

Some countries require a commercial invoice (in addition to normal USPS customs forms).  Specifically Germany and France.  It would be great to have the opti...
  • John Kimble
  • 0 votes
  • 4 comments

Stitch Labs Order Notes

The system is pulling the shipping method chosen by customer into shipping easy as a note. Which is confusing and doesn't distinguish between when there is a...
  • Katie Seller
  • 0 votes
  • 1 comment

Stamp printing with label

I would like to be able to print a stamp with label to ship decals that are less than 1oz. 
  • Jacob Rowan Prusakiewicz
  • 0 votes
  • 2 comments

Optionally NOT marking orders as shipped when creating shipement

ShippingEasy has a checkbox option when we use the manual "Mark Order As Shipped"  feature that reads: "Update order status to 'Shipped' in my store"This is ...
  • William Madonna
  • 0 votes
  • 0 comments