Updated billing but will not update Endica

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Answered

Do not have endica login and our updated billing info in SE is not updating that system so we cannot buy postage.

Official Comment

Hi Chelly,

I'm sorry your postage billing was unable to update via ShippingEasy's Subscription and Billing page. Endicia does have stringent security measures, so this does fail on occasion. In these instances, you just need to log into Endicia directly to update your billing information. 

We do have a step by step guide on how to update your billing with Endicia. You just need your account information from Settings > Shipping Providers (Rates). Keep in mind you have two Endicia accounts (Expedited and First Class) that would need to be updated separately.

Warm regards,

Taylor Painter

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