Hello,
I am getting charges showing up in my account for not only the amount that I added to my shipping easy account so I can print labels (Endicia), but also extra charges that are coming from the USPS. Can you please clarify why I seem to be getting double charges?
Thank you!
This is also suddenly happening to me. I used to only get charges from Endicia. Why from both now? Where can see the history of purchases in my account history?
Hello Debi, and thank you for posting to our community!
The link below explains how to view the Endicia transaction history for both of your Endicia accounts. Please be sure to visit the first section of the article to learn how to log into both Endicia accounts.
How to: Obtain my Endicia refund and transaction history
Thank you and happy shipping!
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Hello Amie, and thank you for posting to our community!
It is possible the charges you are seeing are coming from both of your Endicia accounts.
Endicia First Class postage balance purchases will appear on your credit card statement as: USPS Postage (Internet) 800-576-3279
Endicia Expedited postage balance purchases will appear on your credit card statement as: Endicia Postage (EMS)
If neither of those match the purchase listings in your account, would you be kind enough to email us directly at issues@shippingeasy.com, with the amounts and identifying transaction details, and we will be happy to investigate further for you.
Thank you and happy shipping!