After the label printed out I noticed it had the wrong address. How do I go fix the address and then print it out again without paying? Just have to delete a W that showed up in front of the street name. Or - if I just manually scratch it out on the label, will it still go to the correct place or is it all in the bar code?
fixing wrong address on label that has already printed
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Hi Yvonne,
Physically changing the label by hand is not advisable, and can make your shipment risk non-delivery. In this case, you will need to cancel the label, duplicate it, edit it, and rebuy it.
Do this by navigating to Shipment History and following these steps:
Cancel a label: https://support.shippingeasy.com/hc/en-us/articles/203083369-How-do-I-cancel-a-shipment-
Duplicate the label*: https://support.shippingeasy.com/hc/en-us/articles/203083379-How-do-I-create-a-duplicate-label-
*In step 6 make sure to click the pencil icon to edit the label information before you rebuy!
Please let us know if you have further questions!
Warm regards,
Taylor Painter