Saved Addresses not usable now

0
Answered

I noticed the Saved Addresses drop down will only work when entering 2 characters. That's great when I happen to remember how it was stored- otherwise all those addresses are lost.

I had a vendor that didn't come up by name (or several other guesses I made) I finally found it by using "Returns" as my search term.

Why can't we get the entire list or at least have another option to see the entire list for such instances?

If I know the customer I'm after but have no clue how I stored it or their spelling it becomes useless.

Official Comment

Hello Clrsedone, and thank you for posting to our community.

While we are constantly working to improve ShippingEasy for our customers, occasionally changes are made that don't quite work for everyone. Unfortunately it is difficult to predict how changes to the app will effect each customer, which is one reason we pay close attention to our forums.

With feedback from customers like you, we are able to map out future adjustments and changes much more effectively.

That being said, because our Feature Request forums are monitored by our CEO and Product Team, they have considerably more influence over the course of our development.

Would you consider reposting your feedback and request for an entire saved address list to our Feature Requests forums? 

The more interest they see for certain features there, the more likely those will be prioritized and added to our app.

Thanks again for your valuable feedback.

Happy Shipping!

 

Comment actions Permalink

Add a Comment

Please sign in to leave a comment.