This is the error message we've received back from USPS:
Missing or invalid element: FromCompany. Error encountered (Log ID: 37319)
I have tried to correct this to no avail.
Help
error in printing label
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Hello Christina, and thank you for posting to our community!
If you are receiving errors regarding your Ship From company name, it may be due to too many characters. The link below explains the character limits for all address lines on the Ship From and Ship To addresses.
What are the character limits for USPS labels?
However, if adjusting the Company address line for your Ship From address does not help, would you contact our support directly at issues@shippingeasy.com.
Please be sure to provide your full name, your ShippingEasy account name, and the order number you are experiencing trouble with. One of our Customer Success Advisors will be able to verify your account and assist directly with your request.
Thank you.