My card keeps getting declined

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Answered

Our credit card on file keeps getting declined but we have more than enough funds. We tried switching to a new card on file and it also got declined. 

Official Comment

Hello there,

Thank you for writing to ShippingEasy. I am sorry to hear you are having an issue updating your card.

 

I see that you have done a few shipments since this post was made, so I hope everything is resolved.

If you do need help changing the card for your Endicia account you can find instructions on how to make those changes inside Endicia HERE.

Please let us know if there is anything else we can do to assist.

Regards,

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