ShippingEasy Plan and Current Monthly Label Use | Guide
ShippingEasy offers a range of subscription plans to fit businesses of all sizes. [Learn more about available plans.]
Each plan includes a limited number of shipments or labels for each billing cycle. The total is the sum of:
Purchased labels: these are orders that are shipped. Unshipped orders do not count towards label use.
Drop-shipped orders: these are orders that are marked as shipped. Learn how to mark an order as shipped.
If you exceed your plan's shipment limit for the billing cycle, you will need to upgrade in order to continue shipping. Learn why an account would be automatically upgraded.
To stay on top of your label use, your total shipments for the month can be tracked on the SUBSCRIPTION & BILLING page. If you are not sure what your plan is, this is the place to check for that, too!
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A summary of your subscription and label use is shown on the Plan Selection tab under the "My Subscription Summary" section.
To find your current plan:
Your plan will be listed to the right of Plan Type. The monthly cost of this plan will be shown as well.
To find your label use for the current billing cycle:
On the right, you will find a progress dial that shows your current monthly label use*.
A month is tracked as a billing cycle from the start of your last payment date. The month will restart on the date noted to the right of Next Payment.
Note
As of August 14th, 2019, new ShippingEasy accounts can import FBA shipment volume, for no extra cost. For accounts created before August 14th, 2019 FBA shipment volume will count towards monthly label use. Reach out to ShippingEasy's Customer Success team if you have concerns.
As your business grows, your ShippingEasy account seamlessly grows with you. To help you stay on top of your shipping volume, we'll send notifications if you are nearing your plan limit, alerting you to the possibility of an upgrade, if and when you go over.
Accounts are checked each morning, and notifications are sent when accounts reach 90% of their volume limit. This breaks down to the following shipment amounts per plan:
Plan |
Shipment limit |
|---|---|
Starter |
45 Shipments |
Basic |
450 Shipments |
Plus |
1350 Shipments |
Select |
2700 Shipments |
Premium |
5400 Shipments |
Starter Accounts:
Automatic upgrading is not available for the legacy Starter accounts. You will receive an email notification when your account is nearing the plan limit. Learn more about shipping over Starter volume.
Notice
Subscribers on the legacy "free" Starter plan who upgrade will no longer be able to access this plan and will be moved to the $5 Starter plan.
Subscribers on the $5 Starter plan will automatically be upgraded to the Basic plan if they exceed 50 shipments.
Paid Accounts
ShippingEasy will automatically upgrade you to the next plan as your shipment volume increases. Unless you opt to downgrade for the following month, your account remains on the upgraded plan.
You will receive a pro-rated invoice with the additional upgrade fee (plus applicable taxes, if any) for the month, allowing you to keep your original bill date.
Once your 30-day free trial period is over, your account is automatically charged with the plan you selected based on your shipping needs.
If you still occasionally ship packages but not more than 50 per month, you can [downgrade to our FREE Starter plan.]
If you would like to stop using ShippingEasy altogether, you can cancel using our step-by-step guide.
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