Manage Account

ShippingEasy Plans and Features | Overview

ShippingEasy offers dynamic plans to provide all types of businesses with solutions that fit their needs. Each section below compares features, providers, a...

ShippingEasy Plan and Current Monthly Label Use | Guide

ShippingEasy offers a range of subscription plans to fit businesses of all sizes. Learn more about available plans. Each plan includes a limited number of s...

Store Settings

Configuring your store settings is an important step when setting up your ShippingEasy account or after integrating a new store. These settings give you the...

Save Label Settings | How To

We have made label options a cinch with ShippingEasy - just set it and forget it! Once you have selected your preferences, you will never have to make a cha...

Update My ShippingEasy Password or Login Email

Whether you have a new employee or your password needs to be updated, both changes are often necessary to ensure your business's security. We have made it s...

Change Billing Information - ShippingEasy Subscription

If your credit card is approaching its expiration date or if your credit card information has changed, you will want to update ShippingEasy and your shippin...

Add Additional Options to My Plan | How To

ShippingEasy is built for businesses of all sizes. Although your business may only need to ship a limited volume, that does not mean that you need to limit ...

Add or Remove Users in My Account | How To

Creating a multi-tenant team is one of the best ways to improve the efficiency of any shipping operation. This opens up the option to designate a specific a...

Manage User Permissions in Account | How To

ShippingEasy allows you to control the settings and actions available to each user on your account. When using multiple user logins, you can vary the roles ...

Manage Ship From Addresses in Settings | How To

ShippingEasy gives you the ability to add and manage multiple Ship From addresses that can be configured to print on shipping labels based upon the assigned...

Set Up Insurance Defaults For My Shipments

Setting insurance defaults is the first step in automating insurance coverage for your shipments. ShippingEasy’s insurance settings allow you to tell the sy...

Cancel My ShippingEasy Account Guide

We are always sad to part ways with a customer, but we understand that sometimes you need to make hard decisions in the best interest of your business. If y...

How does ShippingEasy validate addresses?

As part of processing each order, ShippingEasy validates domestic addresses through a US address validation tool from USPS. International addresses are vali...

Add and Refund Money - One Balance | How To

Explains how to add funds or get a refund for ShippingEasy's One Balance program. ShippingEasy for One Balance makes managing your label balance easy. A...

Data Available in Event History

ShippingEasy keeps track of specific events as orders are processed and shipped. For example, when orders are included on a pick list or have a shipment lab...

Third-Party Billing for Shipments

If you ship via UPS, FedEx, or DHL Express, you may find yourself billing postage costs to a third party. We save you time with options to save these creden...

Setup Automatic Refills for my One Balance Account | How To

Automatic refills allow you to add more funds whenever your balance falls below a certain level. Learn how to view your One Balance account funds. You can s...

Raise the Max Postage Balance on my One Balance Account | How To

By default, One Balance accounts have a maximum postage balance limit of $10,000. However, our Customer Success team can approve an increased postage balanc...

Tools Available to Accounts with Multiple Users | Guide

Multiple users pave the way for a more efficient shipping operation. Each user has a separate login and password. From there, we provide a range of options ...

Saving Customer Addresses | How To

Saving your customer's addresses creates an efficient shipping process as well as saving you time when entering manual orders. Save a Customer Address ...

Update My ShippingEasy Password or Login Email

Whether you have a new employee or your password needs to be updated, both changes are often necessary to ensure your business's security. We have made it s...

Change My ShippingEasy Subscription Plan

If your business volume fluctuates, changing your subscription plan can benefit in keeping costs low. No matter what plan you are on, ShippingEasy allows yo...

Download My ShippingEasy Invoices | How To

The ShippingEasy Subscription & Billing page allows you to quickly and easily review, and/or update your existing billing information, as well as download y...