Manage Account

Tools available to accounts with multiple users | Guide

Multiple users pave the way for a more efficient shipping operation. Each user has a separate login and password. From there, we provide a range of options t...

ShippingEasy Plans and Features | Overview

As of January 28, 2021, ShippingEasy's legacy free starter plan will no longer be available. ShippingEasy subscribers using the legacy free starter plan will...

Cancel my ShippingEasy Account | Guide

We are always sad to part ways with a customer, but we understand that sometimes you need to make hard decisions in the best interest of your business. If yo...

ShippingEasy Plan and Current Monthly Label Use | Guide

ShippingEasy offers a range of subscription plans to fit businesses of all sizes. Learn more about available plans. Each plan includes a limited number of sh...

Store Settings

Configuring your store settings is an important step when setting up your ShippingEasy account or after integrating a new store. These settings give you the...

Favorite Settings: Basic & Advanced

Welcome to ShippingEasy! To get started, log into ShippingEasy and visit our Welcome page to walk through the first steps. Then customize your account by con...

Setup Automatic Refills for my One Balance account | How To

Automatic refills allow you to add more funds whenever your balance falls below a certain level. Learn how to view your balance. You can set your auto-refill...

Save Label Settings | How To

We have made label options a cinch with ShippingEasy - just set it and forget it! Once you have selected your preferences, you will never have to make a cha...

Update My ShippingEasy Password | How To

Periodic password changes are often necessary to ensure your businesses security. We've made it simple to update your password as often as necessary. To U...

Raise the max postage balance on my One Balance account | How To

By default, One Balance accounts are created with a $10,000 postage balance limit. However, our Customer Success team can approve an increased postage balanc...

Change Billing Information - ShippingEasy Subscription | How To

If your credit card is approaching its expiration date or if your credit card information has changed, you will want to update ShippingEasy and your shippin...

Add Additional Options to My Plan | How To

ShippingEasy is built for businesses of all sizes. Although your business may only need to ship a limited volume, that does not mean that you need to limit ...

Manage User Subscriptions in My Account | How To

Creating a multi-tenant team is one of the best ways to improve the efficiency of any shipping operation. This opens up the option to designate a specific a...

How to: Set a return address different from shipping location

Yes! Make the following changes before processing the label or packing slip for this order. Once the order has been processed, you'll want to revert to your ...

Manage User Permissions in Account | How To

ShippingEasy allows you to control the settings and actions available to each user on your account. When using multiple user logins, you can vary the roles ...

Manage Ship From Addresses in Settings | How To

ShippingEasy gives you the ability to add and manage multiple Ship From addresses that can be configured to print on shipping labels [based upon the assigne...

Add More Money to a One Balance Account | How To

ShippingEasy for One Balance makes managing your label balance easy. Avoid creating multiple charges for individual shipments by simply adding a sum of money...

Set Up Insurance Defaults For My Shipments

Setting insurance defaults is the first step in automating insurance coverage for your shipments. ShippingEasy’s insurance settings allow you to tell the sy...

Automatically Correct Domestic Address Errors | How To

As part of processing domestic orders, ShippingEasy automatically corrects ZIP codes. Learn more. There are other common mistakes in domestic addresses that ...