One Balance Troubleshooting

Errors for One Balance Account Billing | Troubleshoot

Sometimes you may run across an error on your One Balance accounts. This guide contains some of the more common errors. Did you receive a different label err...

ACH Billing for One Balance | Troubleshoot

One Balance from ShippingEasy is powered by Stamps.com. You can contact Stamps.com to set up funding balance purchases through bank drafts via ACH. Learn mor...

Card Declined When Purchasing Postage | Troubleshoot

Postage is seen as a form of currency that puts some unique restrictions on it. If you receive a notice that your bank has declined a transaction involving p...

Error registering my One Balance account | Troubleshoot

If you are running into an error when setting up a One Balance account, there are a few things that might correct this: Are you using a postcode with a zero ...